Editor's Summary

Magnt Delivery's failure to deliver a simple order was a disaster, and their response to the issue was woefully inadequate. Their customer support was unresponsive and unhelpful, and the experience was a nightmare.

Introduction

As a frequent user of online delivery services, I was shocked by the abysmal experience I had with Magnt Delivery. Despite their promises of fast and reliable service, my order was botched, and the customer support was woefully inadequate.

The Order

I placed an order through the Magnt Delivery app, taking advantage of a 20% cashback offer. The order was for a substantial amount, around 2200 rubles, and included a variety of items. I was expecting a prompt and efficient delivery, but what I got was a disaster.

The Delivery

The delivery was supposed to be within 2 hours, but the driver was late, and when he finally arrived, he was unable to communicate effectively due to his disability. The driver was struggling to carry the heavy packages, and I was shocked by the sheer weight of the items.

The Mix-Up

When I opened the packages, I was horrified to find that they contained items that were not part of my order. The driver had clearly made a mistake, and I was left with a mess on my hands. I tried to contact the customer support, but they were unresponsive and unhelpful.

The Aftermath

It took me hours to get through to the customer support, and even then, they were unable to resolve the issue. I was forced to wait 10 days for a response, and even then, it was a generic apology with no concrete solution. The experience was a nightmare, and I would not recommend Magnt Delivery to anyone.

Expert OpinionAs a seasoned user of online delivery services, I was shocked by the lack of attention to detail and the poor customer support provided by Magnt Delivery. Their failure to deliver a simple order was a disaster, and their response to the issue was woefully inadequate. If you value your time and your sanity, stay away from Magnt Delivery.

Featured FAQ

What happened with your order?My order was botched, and the driver delivered items that were not part of my order.

How long did it take to resolve the issue?It took me 10 days to get a response from the customer support, and even then, it was a generic apology with no concrete solution.

What was the customer support like?The customer support was unresponsive and unhelpful. I was forced to wait hours to get through to someone, and even then, they were unable to resolve the issue.

Would you recommend Magnt Delivery?No, I would not recommend Magnt Delivery to anyone. Their failure to deliver a simple order was a disaster, and their response to the issue was woefully inadequate.

What was the total cost of the order?The total cost of the order was around 2200 rubles.

What was the nature of the driver's disability?The driver had a disability that made it difficult for him to communicate effectively.