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I've been using my EkoMobile for a while now, and I gotta say, it's a solid choice for everyday use. The build quality is top-notch, and the battery life is seriously impressive - it lasts longer than I expected.
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My Wild Ride with Wildberries: A Wi-Fi Router Review
summarizeEditor's Summary
I thought I scored a sweet deal on a Wi-Fi router with a SIM card from Ecomobile for 350 rubles a month with unlimited internet. But things took a turn for the worse when I went on a month-long vacation and forgot to pay my subscription fee. The real kicker? The money just vanished when I tried to top up my account. I'm still trying to wrap my head around the whole ordeal. My experience with Wildberries' Wi-Fi router has been a total disaster from start to finish.
settingsSpecifications
Hız8/10
KararKötü
Destek2/10
Kurulum9/10
İnternet Hızı7/10
My Wild Ride with Wildberries: A Wi-Fi Router Review
I'm still reeling from my experience with Wildberries' Wi-Fi router. I thought I scored a sweet deal - a router with a SIM card from Ecomobile for 350 rubles a month with unlimited internet. The SIM card activated without a hitch, and I even got a decent internet speed.
At first, I was stoked with my purchase. The router was a breeze to set up, and the internet speed was more than enough for my needs. I could stream my favorite shows, browse the web, and even play online games without any issues.
But things took a turn for the worse when I went on a month-long vacation and forgot to pay my subscription fee for that month and the next. I tried to top up my account, but the money just vanished. I started calling the customer support, but the operators didn't respond for hours. I called multiple times over several days, at different times, and even from different numbers. I was left waiting for up to 5 minutes or even an hour for someone to pick up.
I tried to create a personal account, thinking that might help me figure out the issue, but it said my number wasn't found. I'm exhausted. No response, no internet, and no refund. The customer support was completely unhelpful. It's like they've cut costs on hiring operators. Not a good experience at all.
I'm extremely disappointed with the service I received from Wildberries. As a customer, I expect a certain level of support and assistance when I need it. Unfortunately, Wildberries fell short on this front. I wouldn't recommend their Wi-Fi router to anyone.
My experience with the Wildberries Wi-Fi router has been a wild ride, to say the least. While the initial setup was smooth, the lack of support and assistance when I needed it has left a bad taste in my mouth. I'd advise potential customers to think twice before purchasing from Wildberries.
live_helpFeatured FAQ
What happened when you went on vacation and forgot to pay your subscription fee?
When I went on a month-long vacation, I forgot to pay my subscription fee for that month and the next. When I tried to top up my account, the money just vanished. I was left with no internet and no way to resolve the issue.
How did you find the setup process for the router?
I found the setup process to be pretty straightforward and easy to follow. The router was a breeze to set up, and I was up and running in no time.
What were your initial expectations for the router?
My initial expectation was that I'd get a reliable and fast internet connection with a decent price point. I thought I scored a sweet deal on a Wi-Fi router with a SIM card from Ecomobile for 350 rubles a month with unlimited internet.
How did you feel about the customer support?
I was extremely disappointed with the customer support. When I needed help the most, I couldn't get any assistance. It was like the service just disappeared.
What were your favorite features of the router?
I liked that the SIM card activated without a hitch and that I got a decent internet speed for my needs. The router was also easy to set up, and I could stream my favorite shows without any issues.
What would you recommend to others based on your experience?
I wouldn't recommend this router to anyone based on my experience. The lack of service and unresponsive customer support made it a major letdown.
How long did you use the router before experiencing issues?
I used the router for a month before things started to go wrong. I went on a month-long vacation and forgot to pay my subscription fee, which led to all sorts of problems.
Were there any redeeming qualities of the router?
Yeah, the price point was initially a major draw for me. I thought I scored a sweet deal on a Wi-Fi router with a SIM card from Ecomobile for 350 rubles a month with unlimited internet.
What do you think could've been done differently to prevent these issues?
I think Wildberries could've done a better job of communicating with customers when there are issues with their service. A little transparency would've gone a long way in preventing all the frustration I experienced.
check_circlePros
- •The SIM card activated without a hitch
- •I got a decent internet speed for my needs
- •The router was a breeze to set up
- •I could stream my favorite shows without any issues
- •The internet speed was more than enough for my online gaming needs
- •The price point was initially a major draw for me
cancelCons
- •The customer support was completely unresponsive
- •I couldn't get any help when I needed it most
- •The service just disappeared when I needed it
- •I had to deal with a lot of frustration when trying to resolve the issue
- •The lack of service was a major letdown
- •I felt like I was left in the dark with no clear solution
