Tinkoff Mobile: A Wild Ride of Good and Bad

summarizeEditor's Summary

I've been with Tinkoff Mobile for a year now, and it's been a wild ride. At first, everything was smooth sailing, and I was raving about how great they were. But then, the internet speed started dropping to a crawl during peak hours, and the customer service wasn't exactly what I'd call helpful. Despite these issues, I've managed to save a pretty penny with their affordable plans. I'm currently paying 227 rubles a month for a tariff that includes 600 minutes and 25GB of internet – it's a steal in my book. The prices are super low, especially with the 30% discount I get as a Tinkoff Bank client. The app is really user-friendly, and the connection is generally good, although it can be a bit spotty in certain areas. I've been impressed with the effective spam protection – I've seen a huge drop in unwanted calls and texts. But, there are some downsides. The internet speed can drop to a crawl during peak hours, making it almost unusable. The customer service can be a bit unhelpful at times, which is frustrating when you need assistance. I've experienced some issues with dropped calls, especially when I'm in areas with a lot of users. The coverage in my area could be better – it's not exactly something I can control. And, the speed of the internet can be affected by the number of users in my area, which is a bit annoying.", "pros": [ "The prices are super low, especially with the 30% discount I get as a Tinkoff Bank client.", "The app is really user-friendly and makes it easy to manage my account and check my balance.", "The connection is generally good, although it can be a bit spotty in certain areas.", "I've been impressed with the effective spam protection – I've seen a huge drop in unwanted calls and texts.", "The customer support is decent, even if it's not always super helpful." ], "cons": [ "The internet speed can drop to a crawl during peak hours, making it almost unusable.", "The customer service can be a bit unhelpful at times, which is frustrating when you need assistance.", "I've experienced some issues with dropped calls, especially when I'm in areas with a lot of users.", "The coverage in my area could be better – I get a response saying my area's got bad terrain, but that's not exactly something I can control.", "I've noticed that the speed of the internet can be affected by the number of users in my area, which is a bit annoying." ], "faq": [ { "question": "What are the different plans offered by Tinkoff Mobile?", "answer": "Tinkoff Mobile offers a range of plans, including a 600-minute and 25GB internet tariff that starts at 453 rubles a month. They also offer a promotion that includes unlimited access to video, music, social media, and messaging apps for just 1 ruble each." }, { "question": "How does the 30% discount work for Tinkoff Bank clients?", "answer": "As a Tinkoff Bank client, I get a 30% discount on my Tinkoff Mobile tariff, which brings the price down to 227 rubles a month." }, { "question": "What is the coverage like in your area?", "answer": "The coverage in my area could be better – I get a response saying my area's got bad terrain, but that's not exactly something I can control." }, { "question": "Have you experienced any issues with customer service?", "answer": "Yes, I've experienced some issues with customer service – they can be a bit unhelpful at times, which is frustrating when you need assistance." }, { "question": "How does the internet speed affect your experience?", "answer": "The internet speed can drop to a crawl during peak hours, making it almost unusable. I've also noticed that the speed of the internet can be affected by the number of users in my area, which is a bit annoying." }, { "question": "What do you like about the Tinkoff Mobile app?", "answer": "I like that the app is really user-friendly and makes it easy to manage my account and check my balance." }, { "question": "Have you noticed any issues with spam calls and texts?", "answer": "Yes, I've noticed a huge drop in unwanted calls and texts since I started using Tinkoff Mobile – their spam protection is really effective." }, { "question": "How does the pricing compare to other mobile operators?", "answer": "The pricing is definitely attractive – I'm paying 227 rubles a month for a tariff that includes 600 minutes and 25GB of internet, which is a steal in my book." ], "meta_title": "Tinkoff Mobile Review: Is it Worth the Hype?", "meta_description": "I've been with Tinkoff Mobile for a year now, and it's been a wild ride. Read my honest review to find out if it's worth the hype.", "og_title": "Tinkoff Mobile Review: A Wild Ride of Good and Bad", "og_description": "I've been with Tinkoff Mobile for a year now, and it's been a wild ride. Read my honest review to find out if it's worth the hype.