My Disappointing Experience with This Company
add_circle Pros
- The caregivers they send over are polite when you first meet them
- They show up on time for the most part
- The company's website looks professional and modern
- They have a 24/7 hotline for emergencies
- The caregivers do a decent job of keeping my loved one's room clean
- They're pretty good about getting caregivers to my place quickly when I need them
remove_circle Cons
- The caregivers often leave messes for me to clean up
- They seem more interested in getting paid than in actually doing their job
- The managers are unresponsive and unhelpful
- The caregivers frequently forget to give medication or give too much
- They eat my food and still manage to complain about everything
- The company's attitude changes dramatically when you start cutting back on payments
- They'll ignore your calls and make it hard to get in touch with someone who can help
- The caregivers are often rude and dismissive
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Editor's Summary
I've had a pretty rough experience with this company, and I wouldn't recommend them to anyone. At first, they seemed like they were on my side, but it quickly became clear that they're only in it for the money. The managers don't seem to care about the people they're supposed to be helping - they just want to collect a paycheck. The caregivers they send over are often more interested in finding a place to crash than in actually taking care of my loved one. I've had to deal with a lot of issues, from caregivers who don't show up on time to those who forget to give medication or give too much. It's been a real challenge, and I'm not sure I'd choose this company again.
Specifications
I've had a pretty rough experience with this company, and I wouldn't recommend them to anyone. At first, they seemed like they were on my side, but it quickly became clear that they're only in it for the money. The managers don't seem to care about the people they're supposed to be helping - they just want to collect a paycheck. The caregivers they send over are often more interested in finding a place to crash than in actually taking care of my loved one.
When I started cutting back on payments, their whole attitude changed. They'd ignore my calls, make it hard to get in touch with someone who could help, and just generally make life difficult. It felt like they were trying to drive me crazy.
The caregivers were a nightmare - they'd leave messes for me to clean up, and seemed more interested in getting paid than in actually doing their job. I've seen them forget to give medication, or give too much, just so my loved one would sleep through the day. They're living off my money, eating my food, and still managing to complain about everything.
I've had my fair share of bad experiences with this company, and I would not recommend them to anyone. The caregivers are a disaster, and the managers are clueless. I'd advise anyone looking for a reputable company to stay far, far away from them.