Name: TicketLand
SKU: d29976bf-9b4d-48e9-85f8-d72835152e72
Rating: 1 (1 reviews)

Question 1

What is TicketLand?

Accepted Answer

Your one-stop shop for all your ticketing needs - we've got a huge selection of tickets for concerts, sports events, and more. Whether you're a music lover or a sports fanatic, we've got you covered.

Question 2

What happened with your ticket purchase?

Accepted Answer

I purchased tickets to a ballet performance in December, but when I opened the app to check the time and location, my tickets were nowhere to be found. I contacted customer support, and they told me that I'd already initiated a refund, which wasn't true.

Question 3

How long have you been waiting for a refund?

Accepted Answer

I've been waiting since December 3rd, and it's now the end of January. The company said it would take 30 days, but I'm still waiting.

Question 4

Have you tried contacting customer support again?

Accepted Answer

Yes, I've reached out to them multiple times, but they're not responsive. They've given me different excuses and explanations, but nothing has changed.

Question 5

Do you think the company is trying to scam you?

Accepted Answer

I don't know, but it feels that way. They're not being transparent or honest about the refund process, and it's been a nightmare.

Question 6

What advice would you give to others?

Accepted Answer

I would advise people to be cautious when dealing with this company. Read the fine print, and make sure you understand the refund policy before making a purchase.

Question 7

Have you considered taking further action?

Accepted Answer

Yes, I've thought about it, but I'm not sure what to do next. I've been dealing with this issue for so long, and I'm not sure if it's worth the hassle.

Question 8

Do you think the company will eventually refund your money?

Accepted Answer

I hope so, but I'm not counting on it. The company's track record with refunds is poor, and I'm not optimistic about getting my money back.

Question 9

What do you think the company could do to improve?

Accepted Answer

They need to improve their customer support and communication. They should be transparent and honest about the refund process, and they should follow through on their promises.

Question 10

Would you recommend this company to others?

Accepted Answer

No, I would not recommend this company to others. Their customer support is poor, and their refund policy is unclear and confusing.