Name: Yandex Events
SKU: cab939ea-32a7-42ae-a3fc-6cbff0422fed
Rating: 1.7 (3 reviews)

Question 1

What is Yandex Events?

Accepted Answer

I've used Yandex Events to find concerts and festivals in my area, and it's been a game-changer. This website aggregates events from various sources, making it super easy to discover what's happening near you. Whether you're looking for a night out or a fun activity, Yandex Events has got you covered. With its user-friendly interface, you can browse events by location, date, or category, and even get directions to the venue. It's a great resource for anyone looking to explore their local scene or plan a night out with friends.

Question 2

What happened when you tried to buy tickets for the organ concert?

Accepted Answer

I bought tickets, but when we got to the venue, I realized that the seats were divided into different sections, and I had chosen seats that were supposed to be together.

Question 3

Were you charged extra fees?

Accepted Answer

Yes, I was charged extra fees without being clearly informed. This was a major issue for me.

Question 4

How did you find the customer support?

Accepted Answer

The customer support was completely unhelpful and unresponsive. I had to deal with a lot of hassle and frustration trying to get my questions answered.

Question 5

What did you like about the website?

Accepted Answer

I liked that the website was easy to navigate, and I could buy tickets without leaving my house. I also appreciated that I could filter events by location and date.

Question 6

What did you dislike about the website?

Accepted Answer

I disliked that the seating chart was not clearly displayed, and I had no idea what to expect. I also had issues with the customer support and the extra fees.

Question 7

Is Yandex Afisha a good option for buying tickets?

Accepted Answer

Based on my experience, I would not recommend Yandex Afisha for buying tickets. The lack of clear information and poor customer support made the whole process a total headache.

Question 8

Can you return or refund tickets purchased through Yandex Afisha?

Accepted Answer

I couldn't find any clear information about the return or refund policy on the website. This was another major issue for me.

Question 9

How do you think Yandex Afisha could improve?

Accepted Answer

I think Yandex Afisha could improve by providing clear information about events, including the venue and seating. They should also improve their customer support and make it clear what fees are being charged.

Question 10

Can I get a full refund if I'm unable to attend the concert?

Accepted Answer

Unfortunately, no. According to the website, you'll only get a 50% refund if you provide a medical certificate before the concert. If you don't provide it, you'll get nothing.

Question 11

How do I request a refund?

Accepted Answer

You can submit a refund request on the website, but be aware of the strict policy and potential consequences.

Question 12

What's the service fee for?

Accepted Answer

The service fee is an additional charge added on top of the ticket price. It's unclear what it's for, but it's definitely not a pleasant surprise.

Question 13

Can I get a refund if I'm stuck in a different city?

Accepted Answer

Unfortunately, no. The website doesn't seem to care about your circumstances, and you'll only get a 50% refund if you provide a medical certificate.

Question 14

How do I provide a medical certificate?

Accepted Answer

You'll need to upload a scanned copy of your medical certificate to the website. Make sure it's clear and legible, or you might encounter issues.

Question 15

What if I don't agree to the 50% refund?

Accepted Answer

You'll have to wait for the certificate, and if you don't provide it, you'll get nothing. It's a pretty harsh policy, if you ask me.

Question 16

Can I get a refund if I'm not satisfied with the concert?

Accepted Answer

Nope. The website doesn't seem to care about your satisfaction or experience. You're stuck with your ticket, regardless of the outcome.

Question 17

How do I contact customer support?

Accepted Answer

You can try reaching out to customer support through the website, but be prepared for a lack of empathy and understanding.

Question 18

What if I have a complaint about the concert?

Accepted Answer

Sorry, but you're out of luck. The website doesn't seem to care about your concerns or issues.

Question 19

What is the commission fee on Yandex Afisha?

Accepted Answer

Yandex Afisha charges a 15% commission on top of the order total, which is not clearly disclosed until the checkout page.

Question 20

Can I get a refund or return my tickets on Yandex Afisha?

Accepted Answer

Unfortunately, Yandex Afisha has limited refund and return options, which can be frustrating for customers.

Question 21

Is Yandex Afisha a safe and secure platform?

Accepted Answer

Yes, Yandex Afisha is a secure platform, but be aware of the hidden commission fee and potential issues with customer support.