Panasonic eShop
Panasonic's eplaza Site is a digital platform where customers can access a range of services, including product info, order tracking, and more.
add_circlePros
- •The price of the product was competitive
- •The camera itself looked nice and had some decent features
- •I liked the idea of buying from a well-known brand like Panasonic
- •The packaging was professional and looked high-end
do_not_disturb_onCons
- •Delivery took way longer than promised, over two weeks
- •They sent the wrong camera, which was a huge inconvenience
- •Customer support was unresponsive and unhelpful
- •I had to spend an hour on the phone trying to get the issue sorted out
Community reviews
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I share my disappointing experience with Panasonic's service, including delayed delivery and poor customer support.
tomWalker7•yesterdayFrequently Asked Questions
What is Panasonic eShop?
Panasonic's eplaza Site is a digital platform where customers can access a range of services, including product info, order tracking, and more.
What happened with my delivery?
Unfortunately, delivery took way longer than promised, over two weeks, which was really frustrating.
Why did they send the wrong camera?
I'm not sure, but it was a huge inconvenience and wasted a lot of my time.
How long did I have to wait for customer support?
I spent over an hour on the phone trying to get the issue sorted out, which was really time-consuming.
Did they ever resolve the issue?
Not yet, unfortunately. I'm still waiting for a resolution after a month of hassle and frustration.
Would I recommend Panasonic to others?
Honestly, no. The hassle and frustration weren't worth the money I could save buying from them again.
Can I get a refund?
I'm not sure, but I would suggest contacting their customer support to see what options are available.
How do I contact Panasonic's customer support?
You can try calling their customer support number or sending an email, but be prepared for a long wait.
What can I do to avoid similar issues in the future?
I would recommend shopping from a different retailer or checking the product's reviews before making a purchase.
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