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© 2026 UserReview. © 2024 UserReview. All rights reserved.•Made with♥for the community
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Yandex Services: A Big Disappointment
allisonCook
Finance•last week
4
photo_library4
visibility5
Yandex Bank
Ürünstar 2.8

Yandex Bank

I've tried out Yandex Bank's services and I'm impressed with how easy it is to manage your finances. From accounts to loans and credit cards, they've got a range of personal finance solutions to suit your needs. Whether you're looking to save money, pay off debt, or just want a better handle on your expenses, Yandex Bank's got you covered.
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Yandex Services: A Big Disappointment

summarizeEditor's Summary

I've been using Yandex Services for a while, and I'm seriously disappointed with the decline in quality. They used to be super responsive, and their customer support was top-notch, but now it's a different story. The pricing for the subscription is way off, and I'm not a fan of how it's tied to my bank account and food delivery services. Some perks are hard to use, like the taxi service.

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settingsSpecifications

Fiyat2/10
KararKötü
HizmetKalite4/10
DestekServisi3/10
KullanıcıDostu6/10
I've been using Yandex Services for a while now, and I have to say they've taken a nosedive. They used to be super responsive, and their customer support was top-notch. I recall ordering furniture a year ago - it took a whole month to arrive, but the operators were always in touch, and when I needed to cancel, they made it happen.
Now, the service has really gone downhill. The pricing for the subscription is way off, and I'm not a fan of how it's tied to my bank account and food delivery services. To be honest, some of the perks are hard to use, like the taxi service. I downloaded the app, linked it to my Yandex Pay, but nothing happened - no discount was applied.
I used to love Yandex Services for their great value for money. The operators were always responsive, and they made it easy to get things done. Now, it's all bots, and it feels like a whole different world. The shipping used to be okay, but now it's taking ages - I've had to wait over a month for deliveries.
I'm giving it four stars now, and I'm including a screenshot of our conversation from last year to show just how far they've fallen. The customer support has changed a lot - I'm getting template responses now, and it's just not the same.

live_helpFeatured FAQ

What happened to Yandex Services' great value for money?

The pricing for the subscription has become way off, and I'm not a fan of how it's tied to my bank account and food delivery services.

Why is the customer support so bad now?

I've experienced shablonnye responses from the customer support team, and it's taken them a long time to resolve issues.

Can I still use the taxi service?

Yes, but it's hard to use, and I've had issues with it not applying discounts.

What about the shipping times?

They're unpredictable, and I've had to wait a long time for orders to arrive.

Can I still use Yandex Pay?

Yes, but it's tied to the subscription, and I'm not a fan of how it's integrated with other services.

Are the services still easy to use?

Yes, but some of the perks are hard to use, and I've had issues with the interface.

Can I still get good customer support?

Unfortunately, the customer support has declined significantly, and I've had to deal with shablonnye responses.

What about the competitive pricing?

The pricing for the subscription has become way off, and I'm not a fan of how it's tied to my bank account and food delivery services.

How do I contact customer support?

You can try reaching out to them through their website or social media channels.

check_circlePros

  • •Great value for money when it worked
  • •Responsive customer support in the past
  • •Easy to use interface
  • •Good integration with other Yandex services
  • •Wide range of services available
  • •Competitive pricing in the past

cancelCons

  • •Pricing for subscription is way off
  • •Tied to bank account and food delivery services
  • •Some perks are hard to use
  • •Customer support has declined significantly
  • •Shipping times are unpredictable
  • •Shablonnye responses from customer support

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