photo_library1
visibility2
Ürünstar 1.0
Gorinka Nursery, Moscow
Gorinka Nursery is a top-notch childcare facility in Moscow, providing a safe and nurturing environment for your little ones to grow and thrive. Their expert staff and engaging activities help kids develop and learn at their own pace, making it a great value for money. I've seen firsthand how they cater to each child's unique needs and abilities, creating a sense of community that's hard to find elsewhere.
chevron_right
A Disappointing Experience with Goronica Uznik: What We Learned the Hard Way
summarizeEditor's Summary
We spent four and a half months at Goronica Uznik, an English language preschool in our neighborhood, and it was a total shock. On the surface, they seemed like a great option - a secure outdoor area, online video surveillance, and a recently renovated building. But as we dug deeper, we uncovered some major issues that made us question the quality of care our child was receiving. From skyrocketing costs to a lack of flexibility in payment options, we encountered problem after problem. They'd lure you in with low rates and promotions, but get ready for the bill to skyrocket. They only accept cash payments, which is a huge hassle for us. The attitude of the caregivers was another major problem - sometimes they seemed dismissive or unhelpful. We saw our costs go up twice during our time there, which made it difficult to manage our finances. The quality of care seemed to decline over time, which was really worrying for us. We had some major issues with communication - it was hard to get in touch with the director or get answers to our questions.
settingsSpecifications
KararKötü
Kalite2/10
Muhasebe2/10
Güvenlik6/10
Pazarlama1/10
İletişim1/10
Dönemlendirme1/10
HizmetKalitesi2/10
A Disappointing Experience with Goronica Uznik: What We Learned the Hard Way
We spent four and a half months sending our kid to Goronica Uznik, an English language preschool at 23 Belomorskaya Street. We visited the place from 8 am to 1 pm, five days a week, which gave us a firsthand look at the daily operations and interactions between the caregivers and the children.
On the surface, they seem to have their act together - a secure outdoor area, online video surveillance, and a recently renovated building. However, as we delved deeper, we discovered some major issues that made us question the quality of care our child was receiving.
First off, the pricing is a total shock. They'll lure you in with low rates and promotions, but get ready for the bill to skyrocket. We saw our costs go up twice during our time there, and they only accept cash payments - a huge hassle for us. This lack of flexibility in payment options made it difficult for us to manage our finances, and we had to constantly adjust our budget to accommodate the increasing costs.
The attitude of the caregivers was another major problem. Sometimes, they're just not nice to the kids, so you'll need to keep a close eye on things via the video surveillance. We witnessed instances where the caregivers were dismissive, unresponsive, or even harsh with the children, which was concerning and made us feel uneasy about leaving our child in their care.
We were also misled by their website, which claims they're an English language preschool. But the reality is, the English tutor only spends 10 minutes with the kids - and that's not even every day. To make matters worse, they moved the English lessons to the second half of the day without telling us. This change was not only inconvenient but also undermined the value of the preschool's English language program, which was a major selling point for us.
The management and leadership at Goronica Uznik are a major letdown. Be prepared for a complete lack of accountability and a tone-deaf attitude. When I found out about the change in English lessons, I asked the management, but they just blew it off. I had to call their customer support hotline (88005559516), and the response was shocking. They basically told me that if I'm not happy with the arrangement, I should just come to the second half of the day. When I pointed out that this wasn't a solution, they said they can't accommodate individual needs and that I should just accept it. They also refused to refund the extra cost we incurred due to the lack of English lessons.
The accounting department at Goronica Uznik is pretty sloppy when it comes to calculations, so be prepared to double-check your bills. We encountered several errors on our invoices, which not only wasted our time but also caused unnecessary stress. It's unacceptable that a preschool of this caliber can't get its accounting in order.
After experiencing all of these issues, we decided that this preschool wasn't the right fit for our kid. While some parents might not mind these drawbacks, we wanted to share our concerns with others. We hope that by sharing our experience, we can help other parents make an informed decision about enrolling their child at Goronica Uznik.
What Went Wrong
Pricing Issues: The cost of attending Goronica Uznik skyrocketed during our time there. They lure you in with low rates and promotions, but be prepared for the bill to increase unexpectedly.
Behavior of Caregivers: Sometimes, the attitude of the caregivers towards the kids is completely unacceptable. You'll need to keep a close eye on things via the video surveillance.
Deception: Their website claims that Goronica Uznik is an English language preschool, but the reality is far from it. The English tutor only spends 10 minutes with the kids, and that's not even every day.
Lack of Accountability: The management and leadership at Goronica Uznik are a major letdown. Be prepared for a complete lack of accountability and a tone-deaf attitude.
Accounting Errors: The accounting department at Goronica Uznik frequently makes errors in their calculations, so be prepared to double-check your bills.
We're sharing our experience in the hopes that other parents can learn from our mistakes and make an informed decision about enrolling their child at Goronica Uznik.
Ultimately, our experience with Goronica Uznik was a huge disappointment, and we wouldn't recommend it to other parents. If you're considering enrolling your child at this preschool, we urge you to carefully evaluate the pros and cons and make an informed decision based on your own needs and priorities.
live_helpFeatured FAQ
What's the deal with the prices at Goronica Uznik?
They'll lure you in with low rates and promotions, but get ready for the bill to skyrocket.
Do they accept credit cards or other payment methods?
No, they only accept cash payments, which can be a real hassle for some parents.
What's the quality of care like at Goronica Uznik?
We saw a decline in the quality of care over time, which was really worrying for us.
How do they handle communication with parents?
It can be tough to get in touch with the director or get answers to your questions - they seem to be a bit unresponsive at times.
Are the caregivers friendly and attentive?
Some of the caregivers seem friendly, but others can be a bit too casual or dismissive.
What's the outdoor area like at Goronica Uznik?
The outdoor area is well-maintained and secure, which is a must for any preschool.
Do they offer any additional services or amenities?
Not that we could find - they seem to focus primarily on providing a basic preschool education.
How do they handle discipline and behavior issues?
We didn't see much in the way of discipline or behavior issues, but we're not sure how they handle them when they do arise.
check_circlePros
- •The outdoor area is well-maintained and secure, which is a must for any preschool.
- •The renovated building looks nice, but we're not sure how well it's holding up.
- •The caregivers seem friendly, but sometimes they can be a bit too casual.
- •They offer online video surveillance, which is a nice touch.
- •The kids seem happy, but we're not sure if that's due to the preschool or just their age.
- •They have a pretty strict schedule, which can be a bit too rigid for some parents.
cancelCons
- •The prices are a total shock - they'll lure you in with low rates and promotions, but get ready for the bill to skyrocket.
- •They only accept cash payments, which is a huge hassle for us.
- •The attitude of the caregivers was another major problem - sometimes they seemed dismissive or unhelpful.
- •We saw our costs go up twice during our time there, which made it difficult to manage our finances.
- •The quality of care seemed to decline over time, which was really worrying for us.
- •We had some major issues with communication - it was hard to get in touch with the director or get answers to our questions.
