I've shopped online a lot, but Textilia's fabric store really stands out. Their website is super easy to navigate, and the selection of fabrics is seriously impressive. I mean, where else can you find such a huge variety of materials in one place? Plus, their value for money is unbeatable. I've compared prices, and they're always the best. And the best part? Their shipping is super fast - I've gotten my orders in just a few days. Customer support is also top-notch, always responsive and helpful. I've had to return a few items, and the process was seamless. I'm really impressed with Textilia, and I've already recommended them to all my friends and family.
5.0
starstarstarstarstar
1 ratings
5star
100%
4star
0%
3star
0%
2star
0%
1star
0%
—
Would recommend
add_circlePros
•Awesome customer support - they really went above and beyond to fix my issues
•Good selection of fabrics, although not as extensive as some other websites
•Reasonable prices, especially for the quality of the fabrics
•Easy to navigate website, even for a fabric newbie like me
do_not_disturb_onCons
•A few of the fabrics I ordered were mislabeled or mispackaged
•The website could use some improvement - it's a bit clunky and hard to find what I'm looking for
•Some of the customer reviews seemed fake or overly positive
•I had to contact customer support multiple times to resolve my issues
I've shopped online a lot, but Textilia's fabric store really stands out. Their website is super easy to navigate, and the selection of fabrics is seriously impressive. I mean, where else can you find such a huge variety of materials in one place? Plus, their value for money is unbeatable. I've compared prices, and they're always the best. And the best part? Their shipping is super fast - I've gotten my orders in just a few days. Customer support is also top-notch, always responsive and helpful. I've had to return a few items, and the process was seamless. I'm really impressed with Textilia, and I've already recommended them to all my friends and family.
What happened with your order?
I ordered a few fabrics online, but when they arrived, some of them were mislabeled or mispackaged.
How did you resolve the issue with your order?
I contacted customer support, and they were super helpful in fixing the problem.
Would you recommend this company to others?
I'm still deciding, but for now, I'm giving them another chance.
What do you like about this company's customer support?
They really went above and beyond to fix my issues and make things right.
What do you dislike about this company's website?
It's a bit clunky and hard to find what I'm looking for.
Have you had any issues with returns or exchanges?
Yes, the return policy is a bit confusing and could be easier to understand.