Name: Tele2 Home Internet
SKU: e8df2015-75b3-40e5-be1e-ca605ab27a9a
Rating: 4 (1 reviews)

Question 1

What is Tele2 Home Internet?

Accepted Answer

Get reliable home internet with Tele2 and enjoy fast speeds and a stable connection for all your online needs, whether you're working from home or streaming your favorite shows. It's perfect for families, freelancers, or anyone who needs a solid internet connection. With Tele2, you can count on a value for money service that delivers on its promises.

Question 2

What was the initial setup process like?

Accepted Answer

I submitted my request on August 22nd, and things started moving quickly - or so I thought. The installer called to confirm the details, explain the conditions, and schedule the installation for August 24th. But that was just the beginning of a series of rescheduled appointments.

Question 3

What was the issue with the installer's access to the panels and half the pipe?

Accepted Answer

The installer's inability to access the panels and half the pipe was a major hassle, and I'd have to get a new cable if I wanted to upgrade my service.

Question 4

How long did it take to get connected?

Accepted Answer

The installer finally showed up on September 3rd and got me connected within an hour.

Question 5

What was the issue with the speed?

Accepted Answer

The installer said they could only get me 100 Mbps, which was a major letdown since I'd ordered 300 Mbps.

Question 6

What was the trial period like?

Accepted Answer

The customer support team seemed to be dragging their feet on the trial period, and I was connected just 8 hours before the subscription payment was due.

Question 7

What was the customer service like?

Accepted Answer

The customer support team kept me updated on the status of my installation, but the whole experience left me feeling frustrated and disappointed.

Question 8

What was the overall experience like?

Accepted Answer

Despite the initial frustration, I'm happy to report that the service has been reliable, and the speed has been consistent with what I was promised.

Question 9

Can I upgrade my service?

Accepted Answer

Yes, I'd have to get a new cable if I wanted to upgrade my service, but the access to the panels and half the pipe was blocked.

Question 10

How long does the trial period last?

Accepted Answer

The trial period starts from the connection date to the next payment date, but the customer support team seemed to be dragging their feet on it.

Tele2 Home Internet

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