category Tourism
Why I'm Never Using Intourist Again
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Don't make the same mistake I did. Read my review of Intourist and find out why I'll never use them again.
woWaWo•12 hours agovisibility 0
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Intourist Travel Operator
Product: Intourist Travel Operator
3.0
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1 ratings
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Would recommend
add_circlePros
- •They did offer us good conditions when the pandemic hit, and they moved our trip to dates that were convenient for us.
- •Their communication was pretty smooth, especially when they reached out to us with alternative dates.
- •We did manage to get a good deal on our ticket, which was a plus.
- •The agent we worked with was friendly and helpful, even when things got complicated.
do_not_disturb_onCons
- •They're super slow to respond to emails and phone calls, which is frustrating when you're trying to plan a trip.
- •Their website is outdated and hard to navigate, which makes it difficult to find the information you need.
- •They're really pushy when it comes to selling you extras, like travel insurance and hotel upgrades.
- •The prices they offer are often inflated, and they don't always disclose the fees and charges.
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woWaWo•12 hours agoFrequently Asked Questions
What is Intourist Travel Operator?
Product: Intourist Travel Operator
Is Intourist a reliable tour operator?
Not anymore, in my opinion. They're more interested in making a profit than in providing good service to their customers.
Can I trust Intourist with my travel plans?
I wouldn't recommend it. They've let me down twice, and I'm sure they'll do the same to you.
How do I contact Intourist?
Good luck with that. Their website is a nightmare to navigate, and their customer service is basically non-existent.
Can I get a refund if I need to cancel my trip?
Maybe, but it's not guaranteed. They have a really strict cancellation policy, and they'll do everything they can to keep your money.
Are Intourist's prices competitive?
No way. They're always trying to upsell you on extras, and their prices are often inflated.
Can I trust Intourist's travel agents?
Some of them are okay, but others are just trying to make a commission. Be careful who you work with.
What happens if the pandemic hits again?
I don't know, but I'm sure Intourist will find a way to make a profit off of it. They're experts at making excuses and blaming the customer.
Can I get a refund if my flight is cancelled?
Maybe, but it's not guaranteed. They'll do everything they can to keep your money, and they'll probably blame the airline for the cancellation.
How do I avoid working with Intourist?
Don't use them. Trust me, you won't regret it. There are plenty of other tour operators out there who actually care about their customers.
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