Name: 585 Gold Chain Reviews
SKU: 452a97fa-a415-40af-8555-3226f0a10d41
Rating: 1 (1 reviews)

Question 1

What is 585 Gold Chain Reviews?

Accepted Answer

This 585-purity gold chain is a solid pick for everyday wear, whether you're looking for a necklace, bracelet, or custom piece. It's surprisingly comfy and feels sleek, making it perfect for all-day wear.

Question 2

Why was I overcharged 10 000 RUB on my jewelry order?

Accepted Answer

The shop’s billing system appears to have a glitch that adds a hidden surcharge to the final invoice. Customers have reported that the extra amount isn’t explained in the receipt, and the only way to get it corrected is to chase the support line for hours.

Question 3

Is it normal for a jeweler to ask for passport details for a return?

Accepted Answer

Not at all. Requiring a passport for a simple return is an extreme privacy breach. Most reputable retailers only need a receipt or order number, so this policy is a red flag for data misuse.

Question 4

How does the customer support hotline operate?

Accepted Answer

The hotline is often unreachable, and when you do get through, agents seem uninformed and transfer you repeatedly. Many customers end up waiting 20‑30 minutes only to be told to email a generic address.

Question 5

What’s the difference between the online store and the physical shop prices?

Accepted Answer

The online catalog lists higher prices for the same items you see in‑store, and the website often adds extra “service fees” at checkout. This inconsistency makes it hard to trust the advertised value for money.

Question 6

Can I trust the build quality of the rings sold here?

Accepted Answer

Unfortunately, the metal feels thin and the stones are loosely set. Several buyers have reported that the jewelry starts to tarnish or lose stones within weeks, indicating low durability.

Question 7

What should I do if I’m asked to provide my passport for a refund?

Accepted Answer

You can refuse to share personal documents and request an alternative verification method. If the store insists, it’s best to file a complaint with consumer protection agencies.

Question 8

Are there hidden fees for shipping or returns?

Accepted Answer

Yes. The checkout page adds a “handling surcharge” that isn’t disclosed until the final step, and the return policy includes a non‑refundable processing fee that many customers overlook.

Question 9

How reliable is the warranty offered by this jeweler?

Accepted Answer

The one‑year warranty only covers metal defects, not any damage caused by poor craftsmanship. In practice, filing a claim is a hassle because the support team often asks for extra documentation.

Question 10

Did other customers experience the same passport data issue?

Accepted Answer

Multiple reviews mention that the store collects passport copies for returns, and some users reported receiving spam after their data was submitted, suggesting a possible data leak.

Question 11

What’s the best way to avoid being overcharged on future orders?

Accepted Answer

Always double‑check the final amount before confirming payment, and ask for a detailed breakdown. If the price seems higher than the in‑store tag, call ahead to verify.

Question 12

Is the sales staff genuinely helpful or just pushy?

Accepted Answer

Initially, staff may appear friendly, but they quickly shift to aggressive upselling, trying to add extra accessories or higher‑priced items even after you’ve said you’re done.

Question 13

Would you recommend this jeweler to friends or family?

Accepted Answer

Given the overcharging, invasive data requests, and poor after‑sales service, I would advise looking for a more transparent retailer with solid customer support and better build quality.

585 Gold Chain Reviews

Community reviews

Three orders, two total disasters – they overcharged me 10 k, tried to charge me again, kept demanding passport details and caused endless online headaches. I’m never going back and wouldn’t recommend them even to my worst enemy!

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