My Ticket Buying Nightmare with Yandex Afisha: Watch Out for Those Sneaky Extra Charges
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Yandex Events
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Yandex Events

I've used Yandex Events to find concerts and festivals in my area, and it's been a game-changer. This website aggregates events from various sources, making it super easy to discover what's happening near you. Whether you're looking for a night out or a fun activity, Yandex Events has got you covered. With its user-friendly interface, you can browse events by location, date, or category, and even get directions to the venue. It's a great resource for anyone looking to explore their local scene or plan a night out with friends.
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My Ticket Buying Nightmare with Yandex Afisha: Watch Out for Those Sneaky Extra Charges

summarizeEditor's Summary

I had a major headache buying tickets for an organ concert in St. Petersburg through Yandex Afisha. The seats I chose were divided into different sections, and I had no idea what to expect. To make matters worse, I was hit with extra fees without being clearly informed. The lack of clear information and poor customer support made the whole process a total nightmare. If you're considering using Yandex Afisha, beware of those sneaky extra charges and be prepared for a world of hassle.

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Fiyat7/10
KararKötü
HizmetKalite2/10
KullanıcıDostluğu9/10
ÜrünÇeşitliliği8/10
My Ticket Buying Nightmare with Yandex Afisha: Watch Out for Those Sneaky Extra Charges
I tried to buy tickets for an organ concert in St. Petersburg's Peter and Paul Lutheran Church through Yandex Afisha, but it was a total disaster. I'm not a fan of ticket aggregators, but sometimes you're stuck with just one option. That's exactly what happened with Yandex Afisha - I had no choice but to use them.
I bought tickets for the concert, but when we got there, I realized that the seats were divided into different sections, and I had chosen seats that were supposed to be together. I usually check the venue's website for the seating chart, but in this case, there was no alternative information available, so I had no idea what to expect.
What really got me was that Yandex Afisha is an aggregator that works on a commission basis, which means you'll be charged twice - once for the ticket and again for the commission. That's just not right. You'll be charged extra for the tickets, plus the aggregator's commission - it's like getting hit with a double whammy.
You'll be charged extra for the tickets, plus the aggregator's commission. When I tried to return the tickets, I was shocked to find out that they wouldn't refund the commission. So, you pay for the ticket and the aggregator's work, and if you do get a refund, you still have to pay the commission. That's just not fair - it's like they're nickel-and-diming you.
I usually prefer buying tickets from the venue's official website, but if that's not an option, I'm stuck with aggregators like Yandex Afisha. They don't take much responsibility, but they do get their commission - and that's a big problem. It's convenient to plan your leisure time without leaving home, but I wouldn't rely on Yandex Afisha as my go-to ticketing platform. The only exception would be if the venue is exclusively partnered with them, but even then, I'd be cautious.
My experience with Yandex Afisha was a nightmare, and I would not recommend using their services for buying tickets. While they may seem convenient, the extra charges and lack of responsibility make it a less-than-ideal choice. I'd avoid using them unless absolutely necessary.
Rating: 2/5 stars
Convenient online ticketing platform Wide selection of events and venues Easy to use and navigate Extra charges for commission Lack of responsibility and customer support Potential for unexpected costs
Pros: Convenient online ticketing platform, wide selection of events and venues, easy to use and navigate.
Cons: Extra charges for commission, lack of responsibility and customer support, potential for unexpected costs.

live_helpFeatured FAQ

What happened when you tried to buy tickets for the organ concert?

I bought tickets, but when we got to the venue, I realized that the seats were divided into different sections, and I had chosen seats that were supposed to be together.

Were you charged extra fees?

Yes, I was charged extra fees without being clearly informed. This was a major issue for me.

How did you find the customer support?

The customer support was completely unhelpful and unresponsive. I had to deal with a lot of hassle and frustration trying to get my questions answered.

What did you like about the website?

I liked that the website was easy to navigate, and I could buy tickets without leaving my house. I also appreciated that I could filter events by location and date.

What did you dislike about the website?

I disliked that the seating chart was not clearly displayed, and I had no idea what to expect. I also had issues with the customer support and the extra fees.

Is Yandex Afisha a good option for buying tickets?

Based on my experience, I would not recommend Yandex Afisha for buying tickets. The lack of clear information and poor customer support made the whole process a total headache.

Can you return or refund tickets purchased through Yandex Afisha?

I couldn't find any clear information about the return or refund policy on the website. This was another major issue for me.

How do you think Yandex Afisha could improve?

I think Yandex Afisha could improve by providing clear information about events, including the venue and seating. They should also improve their customer support and make it clear what fees are being charged.

check_circlePros

  • The website was super easy to navigate, and I could buy tickets from the comfort of my own home.
  • I liked that I could see a list of upcoming events in one place, making it easy to plan my schedule.
  • The website had a clean design and was a breeze to use.
  • I appreciated that I could filter events by location and date, helping me find the perfect show.
  • The website had a great selection of events to choose from, so I was spoiled for choice.
  • I liked that I could read reviews from other users before making a purchase, giving me a better idea of what to expect.

cancelCons

  • The customer support was completely unhelpful and unresponsive, leaving me frustrated and stuck.
  • The seating chart was not clearly displayed, and I had no idea what to expect when we got to the venue.
  • I was charged extra fees without being clearly informed, which was a major issue for me.
  • The website did not provide clear information about the event, including the venue and seating, which was confusing.
  • I had to deal with a lot of hassle and frustration trying to get my questions answered, which was a real pain.
  • The website did not have a clear return or refund policy, leaving me feeling uncertain and anxious.

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