Renaissance Bank (formerly Renaissance Credit)
8 Years with Renaissance Credit Bank: A Mixed Bag
summarizeEditor's Summary
I've been dealing with Renaissance Credit Bank for eight years now, and it's been a rollercoaster ride. I've never taken out a loan or mortgage, not because of the interest rates, but because I hate being tied down and owing someone. On one hand, I've had some great experiences with the bank, like earning cashback rewards on all my purchases and enjoying no hidden fees or commissions. The bank's design is pretty sleek and modern, and their working hours are convenient, making it easy to fit in a visit. Their online banking system is relatively user-friendly, even if it's not the most intuitive. On the other hand, I've encountered some major issues, like dealing with clueless staff, a slow and painful application process, and a fee for paying off a loan in cash. I've also gotten a ton of spam from the bank over the years, which is really annoying. Overall, I'd say Renaissance Credit Bank is a mixed bag - you'll get some benefits, but you'll also face some challenges.
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live_helpFeatured FAQ
What's the cashback reward program like?
The cashback rewards are a nice touch, earning me 1% on all purchases. It's not a huge amount, but it's better than nothing, and it's a nice way to earn some extra money back on your purchases.
Are there any hidden fees or commissions?
No, there are no hidden fees or commissions. The bank is pretty upfront about their charges, which is a relief.
How convenient are the bank's working hours?
The bank's working hours are pretty convenient, making it easy to fit in a visit. They're open Monday through Friday, and they have extended hours on certain days.
Is the online banking system user-friendly?
The online banking system is relatively user-friendly, even if it's not the most intuitive. It's easy to navigate, and you can do most of your banking tasks online.
What kind of customer service can I expect?
I've had some great customer service experiences with the bank, especially when I needed help with a specific issue. The staff is usually friendly and helpful, and they'll do their best to resolve your problem.
Are there any fees for paying off a loan in cash?
Yes, there's a fee for paying off a loan in cash at the bank. It's a pretty steep fee, too, so you might want to think twice before doing it.
How much spam can I expect?
I've gotten a ton of spam from the bank over the years, which is really annoying. It's not the end of the world, but it's definitely frustrating.
Are the interest rates reasonable?
The interest rates can be pretty steep, especially if you're not careful. Make sure you read the fine print and understand the terms before you sign up for a loan or credit card.
check_circlePros
- •The cashback rewards are a nice touch, earning me 1% on all purchases.
- •I appreciate that there are no hidden fees or commissions.
- •The bank's design is pretty sleek and modern.
- •Their working hours are pretty convenient, making it easy to fit in a visit.
- •Their online banking system is relatively user-friendly, even if it's not the most intuitive.
- •I've had some great customer service experiences with the bank, especially when I needed help with a specific issue.
cancelCons
- •The bank's staff can be a bit clueless at times, which is frustrating when you're trying to get things done.
- •The application process can be slow and painful, taking way too long to complete.
- •There's a fee for paying off a loan in cash at the bank, which seems unfair.
- •I've gotten a ton of spam from the bank over the years, which is really annoying.
- •The bank can be pretty pushy, trying to sell you on their products and services.
- •The interest rates can be pretty steep, especially if you're not careful.
