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My Jason Derulo Concert Disaster: A Total Letdown
jeremybowman807
Miscellaneous•last week
1
photo_library1
visibility5
Yandex Events
Ürünstar 1.7

Yandex Events

I've used Yandex Events to find concerts and festivals in my area, and it's been a game-changer. This website aggregates events from various sources, making it super easy to discover what's happening near you. Whether you're looking for a night out or a fun activity, Yandex Events has got you covered. With its user-friendly interface, you can browse events by location, date, or category, and even get directions to the venue. It's a great resource for anyone looking to explore their local scene or plan a night out with friends.
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My Jason Derulo Concert Disaster: A Total Letdown

summarizeEditor's Summary

I'm still fuming about my experience with Ticketmaster-esque events back in August 2025. I paid 18,000 rubles for tickets to Jason Derulo's concert, plus a 1,000 ruble service fee, for a total of 19,000 rubles. What should've been a sweet deal turned out to be a total letdown. I was denied a full refund when I couldn't attend the concert due to illness and being stuck in a different city. The whole ordeal was a nightmare, and I'm sharing my story in hopes it'll help others avoid a similar fate.

Review image 1

settingsSpecifications

KararKötü
total_cost19,000 rubles
Haksızlık9/10
service_fee1,000 rubles
ticket_price18,000 rubles
HizmetSorunları8/10
MüşteriDesteği1/10
My Jason Derulo Concert Disaster: A Total Letdown
I'm still fuming about what happened with Ticketmaster-esque events back in August 2025. I paid 18,000 rubles for tickets to Jason Derulo's concert, plus a 1,000 ruble service fee, for a total of 19,000 rubles. I thought I was getting a sweet deal, but boy was I wrong.
Eight days before the concert, I realized I was out of luck due to illness and being stuck in a different city. I figured I'd request a refund, which I assumed would be a no-brainer. According to the website, I was supposed to get a full refund if I provided a medical certificate within 14 days of submitting the request. But, due to a crummy internet connection and being too sick to lift a finger, I didn't see the correspondence until October 14.
The response I got was pretty shocking: I could only get 50% of my money back if I provided the certificate before the concert. If I didn't agree, I'd have to wait for the certificate, and if I didn't provide it, I'd get squat. It was unbelievable.
I've never written a review before, but this experience was so bad that I felt compelled to share it with others, hoping it might help someone avoid a similar situation. This whole thing felt like a scam to me.
What really gets my blood boiling is that the website made false promises about refunds. They claimed that providing a medical certificate within 14 days would result in a full refund, but it turned out to be a total lie. This lack of transparency is appalling and raises serious questions about the company's business practices.
Furthermore, the customer support I received was basically non-existent. I was left to navigate the refund process on my own, with no assistance or guidance from the event organizers' team. This lack of support is unacceptable, especially when dealing with a complex issue like a refund request.
The service problems I encountered were numerous and frustrating. The correspondence with the event organizers was super slow, and I was left waiting for days for a response. When the response finally came, it was unacceptable and left me feeling cheated.
I'm still fuming about the whole experience. I wouldn't recommend this service to anyone, and I hope that others will learn from my mistakes.
Deception: The website said I could get a refund, but it was all a lie.Lack of customer support: I didn't receive any help or support in resolving the issue.Service problems: The correspondence was slow, and I couldn't get a full refund.

live_helpFeatured FAQ

Can I get a full refund if I'm unable to attend the concert?

Unfortunately, no. According to the website, you'll only get a 50% refund if you provide a medical certificate before the concert. If you don't provide it, you'll get nothing.

How do I request a refund?

You can submit a refund request on the website, but be aware of the strict policy and potential consequences.

What's the service fee for?

The service fee is an additional charge added on top of the ticket price. It's unclear what it's for, but it's definitely not a pleasant surprise.

Can I get a refund if I'm stuck in a different city?

Unfortunately, no. The website doesn't seem to care about your circumstances, and you'll only get a 50% refund if you provide a medical certificate.

How do I provide a medical certificate?

You'll need to upload a scanned copy of your medical certificate to the website. Make sure it's clear and legible, or you might encounter issues.

What if I don't agree to the 50% refund?

You'll have to wait for the certificate, and if you don't provide it, you'll get nothing. It's a pretty harsh policy, if you ask me.

Can I get a refund if I'm not satisfied with the concert?

Nope. The website doesn't seem to care about your satisfaction or experience. You're stuck with your ticket, regardless of the outcome.

How do I contact customer support?

You can try reaching out to customer support through the website, but be prepared for a lack of empathy and understanding.

What if I have a complaint about the concert?

Sorry, but you're out of luck. The website doesn't seem to care about your concerns or issues.

check_circlePros

  • •Clear refund policy stated on the website
  • •Prompt response to my initial refund request
  • •Easy to navigate website interface
  • •Good value for money (initially thought)
  • •Concert lineup looked promising
  • •Ticket prices seemed reasonable at first
  • •Website was user-friendly
  • •Customer support was responsive (at first)

cancelCons

  • •Ridiculous refund policy that prioritizes profit over customers
  • •Lack of empathy and understanding from customer support
  • •Poor communication and unclear expectations
  • •Service fee added on top of ticket price
  • •Inability to get a full refund despite medical certificate
  • •Unbelievable response that left me speechless
  • •Website didn't care about my circumstances
  • •Refund process was a hassle

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