Fruitto's Bouquet Delivery Was a Total Disaster

I ordered a bouquet from Fruit Baskets, aka Fruitto, in St. Petersburg, expecting a pro delivery service. But what I got was a complete mess - a nightmare from start to finish.

The operator confirmed my order, but that was just the beginning of the problem. They seemed to drop the ball from the get-go, and it just got worse. The delivery was scheduled for between 3:00 and 6:00 PM, but the recipient never got it. I was left wondering what happened to the bouquet, and I was getting pretty worried. I found out about the issue at 9:00 PM, but Fruitto didn't even bother to let me know what was going on. That's just not cool. When I called to try and resolve the issue, the operator was a rude woman who cut me off and refused to listen to my side of the story. She was completely unhelpful and unapologetic - it was like she didn't care at all. She kept repeating some made-up excuse about not being able to reach the recipient, even though I didn't give them a phone number because they're a kid. It was clear she was just making stuff up. The operator was unable and unwilling to fix the problem. She seemed more interested in getting rid of me than in making things right. Her attitude and behavior were completely unacceptable. It's clear that Fruitto doesn't value its customers or their business - they just don't care.

I wouldn't recommend Fruitto to my worst enemy. They've got a disgusting attitude towards customers, and they disregard basic human decency. A bouquet delivery service should be a pleasant experience, not a nightmare.