Flower Shop Review: A Cautionary Tale

My Disappointing Experience with This Flower Shop

summarizeEditor's Summary

I'm still fuming about my experience with this flower shop. The flowers were a total disaster when they arrived - wilted petals and poor build quality. The customer service team was unhelpful, and the shipping process was a nightmare. I was really let down by the way I was treated as a customer. If you're looking for a reliable flower shop, keep looking.

settingsSpecifications

KararKötü

Kalite2/10

Güvenlik0/10

HizmetKalitesi1/10

I'm still fuming about the subpar quality of the flowers and the lack of support from this company. Don't get me started!

xa0

Let me tell you, I was really let down by the quality of the flowers and the way I was treated as a customer.

xa0

The bouquet was a total disaster when it arrived. The problem wasn't just the "damaged" or "wilted" petals, like their quality control team tried to spin it. Every single bloom was broken, deformed, and wilted. The flowers looked like they'd been sitting around for weeks.

xa0

I've had issues with their flowers before, and unfortunately, this experience was no different. The bouquets I've gotten in the past just fell apart as soon as I unwrapped them.

xa0

The customer support was pretty unhelpful.

xa0

I filed a complaint as soon as I got the bouquet, which proves that the flowers were already in this condition - they hadn't been sitting around in bad water or neglected.

xa0

But it took them 5 days to respond to my complaint! And that was only because I had to keep calling and reminding them about the issue.

xa0

Instead of acknowledging the obvious defects and offering a decent solution (refund or replacement), they offered me a 15% discount on my next order. Are you kidding me? Why would I want a discount on a product I've already paid full price for and had to throw away?

xa0

I've attached photos of the flowers as I received them and how they looked the next day.

xa0

We've lost all trust in this company, and I wouldn't recommend them to anyone. If you want a fresh, beautiful bouquet, look elsewhere.

live_helpFeatured FAQ

What happened with my flower delivery?

Unfortunately, our team experienced some issues with your order, including poor quality control and inaccurate shipping information. We're working to improve our processes.

How can I contact the customer service team?

We're sorry to hear you're having trouble reaching us. Our customer service team can be reached through our website or by phone. Check out our contact page for more info.

Can I get a refund or replacement?

Yes, we offer refunds and replacements for defective or damaged products. Review our refund policy for more info on the process.

What kind of flowers do you offer?

We've got a variety of flowers, including roses, tulips, and sunflowers. Check out our flower page for more info on our current selection.

How long does shipping take?

Our shipping times vary depending on your location. Review our shipping policy for more info on estimated delivery times.

Can I cancel my order?

Yes, we offer cancellations for orders that haven't shipped yet. Review our cancellation policy for more info on the process.

What if my flowers aren't fresh?

We apologize if your flowers aren't fresh. Review our freshness policy for more info on our guarantee.

Can I get a discount?

Yes, we offer discounts for bulk orders and loyal customers. Check out our discount page for more info on current offers.

check_circlePros

•Convenient location
•Nice storefront
•Friendly staff (although not very helpful)
•Variety of flower options
•Reasonable prices
•Prompt shipping (although not always accurate)

cancelCons

•Poor quality control
•Lack of support from customer service team
•Wilted and damaged flowers
•Inaccurate shipping information
•Unhelpful staff
•Poor communication throughout the process

My Disappointing Experience with This Flower Shop

summarizeEditor's Summary

settingsSpecifications

KararKötü

Kalite2/10

Güvenlik0/10

HizmetKalitesi1/10

I'm still fuming about the subpar quality of the flowers and the lack of support from this company. Don't get me started!

xa0

Let me tell you, I was really let down by the quality of the flowers and the way I was treated as a customer.

xa0

I've had issues with their flowers before, and unfortunately, this experience was no different. The bouquets I've gotten in the past just fell apart as soon as I unwrapped them.

xa0

The customer support was pretty unhelpful.

xa0

I filed a complaint as soon as I got the bouquet, which proves that the flowers were already in this condition - they hadn't been sitting around in bad water or neglected.

xa0

But it took them 5 days to respond to my complaint! And that was only because I had to keep calling and reminding them about the issue.

xa0

I've attached photos of the flowers as I received them and how they looked the next day.

xa0

We've lost all trust in this company, and I wouldn't recommend them to anyone. If you want a fresh, beautiful bouquet, look elsewhere.

live_helpFeatured FAQ

What happened with my flower delivery?

Unfortunately, our team experienced some issues with your order, including poor quality control and inaccurate shipping information. We're working to improve our processes.

How can I contact the customer service team?

We're sorry to hear you're having trouble reaching us. Our customer service team can be reached through our website or by phone. Check out our contact page for more info.

Can I get a refund or replacement?

Yes, we offer refunds and replacements for defective or damaged products. Review our refund policy for more info on the process.

What kind of flowers do you offer?

We've got a variety of flowers, including roses, tulips, and sunflowers. Check out our flower page for more info on our current selection.

How long does shipping take?

Our shipping times vary depending on your location. Review our shipping policy for more info on estimated delivery times.

Can I cancel my order?

Yes, we offer cancellations for orders that haven't shipped yet. Review our cancellation policy for more info on the process.

What if my flowers aren't fresh?

We apologize if your flowers aren't fresh. Review our freshness policy for more info on our guarantee.

Can I get a discount?

Yes, we offer discounts for bulk orders and loyal customers. Check out our discount page for more info on current offers.

check_circlePros

•Convenient location
•Nice storefront
•Friendly staff (although not very helpful)
•Variety of flower options
•Reasonable prices
•Prompt shipping (although not always accurate)

cancelCons

•Poor quality control
•Lack of support from customer service team
•Wilted and damaged flowers
•Inaccurate shipping information
•Unhelpful staff
•Poor communication throughout the process

St. Petersburg Six-Light Fixture

My Disappointing Experience with This Flower Shop

summarizeEditor's Summary

settingsSpecifications

live_helpFeatured FAQ

What happened with my flower delivery?

How can I contact the customer service team?

Can I get a refund or replacement?

What kind of flowers do you offer?

How long does shipping take?

Can I cancel my order?

What if my flowers aren't fresh?

Can I get a discount?

check_circlePros

cancelCons

Comments (0)

St. Petersburg Six-Light Fixture

St. Petersburg Six-Light Fixture

My Disappointing Experience with This Flower Shop

summarizeEditor's Summary

settingsSpecifications

live_helpFeatured FAQ

What happened with my flower delivery?

How can I contact the customer service team?

Can I get a refund or replacement?

What kind of flowers do you offer?

How long does shipping take?

Can I cancel my order?

What if my flowers aren't fresh?

Can I get a discount?

check_circlePros

cancelCons

Comments (0)

St. Petersburg Six-Light Fixture