Avoid This Car-Sharing Service at All Costs

My Disaster Experience with This Car-Sharing Service - Don't Bother

summarizeEditor's Summary

My experience with this car-sharing service was a total disaster from start to finish. The registration process was a nightmare, and the customer support was basically non-existent. I've used other car-sharing services like Delimobil and Yandex.Drive, and they were a breeze to sign up for. But this one? Forget about it. I wasted hours trying to get through the registration process, and when I finally did, the app was full of glitches and the cars were hard to come by. The prices aren't terrible, but you get what you pay for – and what you get is a service that's super unreliable and basically worthless.

settingsSpecifications

HizmetKalite2/10

DestekServisi1/10

UzunVadeKararKötü

HesapOzellikleri3/10

KullaniciDostlugu1/10

My Disaster Experience with This Car-Sharing Service - Don't Bother

I signed up for this car-sharing service expecting a seamless process, but boy was I wrong. The registration form asked for all the usual stuff, and I sent over my ID photos. But then nothing happened. No emails, no responses, no nothing. I had to log back in to see what was going on, and it asked me to resubmit my registration page again. This happened a few times, and I started to feel like I was stuck in some kind of registration loop.

I reached out to customer support to see what was going on, but I got complete radio silence. That was just the icing on the cake. I started to wonder if this service was even legit. Finally, I found out that my registration was denied, and I was given a link to a security service without any explanation. That was just bizarre.

I compared this experience to registering with other car-sharing services like Delimobil and Yandex.Drive, and it was a whole different story. Their registration process was a breeze, and I was able to start using their services right away without any issues.

What really put me off was the complete lack of communication from the customer support team. I sent them multiple messages, but I never got a response. It felt like they just didn't care about their customers. I've never had an experience like this with any other car-sharing service.

I'm not going to recommend this service to anyone. The customer service is absolutely atrocious, and I didn't see any effort to resolve issues or improve the service. If you value your time and sanity, stay far away from this car-sharing service. I mean it.

live_helpFeatured FAQ

Is this car-sharing service reliable?

No, it's not. I had a bunch of issues with broken cars and unavailability.

How do I contact customer support?

Good luck – I got zero help when I needed it.

What are the fees for using this service?

They're hidden in the fine print – I ended up paying way more than I expected.

Can I use this service in other cities?

No, it's only available in a few cities, and even then, it's not very reliable.

How do I sign up for this service?

Don't bother – the registration process is a complete joke.

What kind of cars are available?

They have a decent selection, but it's not like they're lightyears ahead of the competition.

Can I cancel my account?

Yeah, I guess so – but good luck getting any help from customer support.

Is this service worth the money?

No way – it's not worth the headaches you'll get from using it.

Can I use my credit card to pay for this service?

Yeah, I think so – but don't quote me on that.

How do I get a refund if I'm not satisfied?

Good luck – I didn't get any help from customer support.

Can I use this service for business purposes?

I don't think so – but don't quote me on that.

Is this service available in my area?

Maybe – check their website to see if they're available in your area.

check_circlePros

•The app looks pretty slick, I'll give 'em that.
•They do offer a decent selection of cars, but that's about it.
•The prices aren't terrible, but you get what you pay for.
•The website is easy to navigate, once you can actually get past the registration page.
•They do offer some discounts for frequent users, but who wants to use a service that's this bad?
•The cars are relatively clean and well-maintained, but that's not saying much.
•The app does offer some features that are actually kind of useful, like real-time tracking and estimated wait times.
•The customer support team does respond to emails, eventually – but don't expect any actual help.

cancelCons

•The registration process is a complete joke – it's like they don't care about their customers.
•Customer support is basically non-existent – I got zero help when I needed it.
•The service is super unreliable – I had to deal with a broken car and a bunch of other issues.
•The fees are hidden in the fine print – I ended up paying way more than I expected.
•The cars are not as available as they claim – I had to wait hours for a car that was supposed to be available in minutes.
•The app is full of glitches – it crashed on me multiple times while I was trying to use it.
•The service has some serious issues with build quality – I had to deal with a broken car that was basically held together with duct tape.
•The customer support team is completely unhelpful – they just kept sending me generic responses and didn't actually try to fix the problem.