DriveEasy
My Disaster Experience with This Car-Sharing Service - Don't Bother
summarizeEditor's Summary
My experience with this car-sharing service was a total disaster from start to finish. The registration process was a nightmare, and the customer support was basically non-existent. I've used other car-sharing services like Delimobil and Yandex.Drive, and they were a breeze to sign up for. But this one? Forget about it. I wasted hours trying to get through the registration process, and when I finally did, the app was full of glitches and the cars were hard to come by. The prices aren't terrible, but you get what you pay for – and what you get is a service that's super unreliable and basically worthless.
settingsSpecifications
live_helpFeatured FAQ
Is this car-sharing service reliable?
No, it's not. I had a bunch of issues with broken cars and unavailability.
How do I contact customer support?
Good luck – I got zero help when I needed it.
What are the fees for using this service?
They're hidden in the fine print – I ended up paying way more than I expected.
Can I use this service in other cities?
No, it's only available in a few cities, and even then, it's not very reliable.
How do I sign up for this service?
Don't bother – the registration process is a complete joke.
What kind of cars are available?
They have a decent selection, but it's not like they're lightyears ahead of the competition.
Can I cancel my account?
Yeah, I guess so – but good luck getting any help from customer support.
Is this service worth the money?
No way – it's not worth the headaches you'll get from using it.
Can I use my credit card to pay for this service?
Yeah, I think so – but don't quote me on that.
How do I get a refund if I'm not satisfied?
Good luck – I didn't get any help from customer support.
Can I use this service for business purposes?
I don't think so – but don't quote me on that.
Is this service available in my area?
Maybe – check their website to see if they're available in your area.
check_circlePros
- •The app looks pretty slick, I'll give 'em that.
- •They do offer a decent selection of cars, but that's about it.
- •The prices aren't terrible, but you get what you pay for.
- •The website is easy to navigate, once you can actually get past the registration page.
- •They do offer some discounts for frequent users, but who wants to use a service that's this bad?
- •The cars are relatively clean and well-maintained, but that's not saying much.
- •The app does offer some features that are actually kind of useful, like real-time tracking and estimated wait times.
- •The customer support team does respond to emails, eventually – but don't expect any actual help.
cancelCons
- •The registration process is a complete joke – it's like they don't care about their customers.
- •Customer support is basically non-existent – I got zero help when I needed it.
- •The service is super unreliable – I had to deal with a broken car and a bunch of other issues.
- •The fees are hidden in the fine print – I ended up paying way more than I expected.
- •The cars are not as available as they claim – I had to wait hours for a car that was supposed to be available in minutes.
- •The app is full of glitches – it crashed on me multiple times while I was trying to use it.
- •The service has some serious issues with build quality – I had to deal with a broken car that was basically held together with duct tape.
- •The customer support team is completely unhelpful – they just kept sending me generic responses and didn't actually try to fix the problem.
