My Disappointing Experience with SberMobil
add_circle Artılar
- Decent network performance
- Good coverage
- Fast internet speed
- Reasonable tariff prices (once you understand the contract terms)
- Convenient SIM card activation process
remove_circle Eksiler
- Aggressive sales tactics
- Confusing contract terms
- Misleading advertising
- Lack of transparency
- Poor customer service
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Editor's SummarySberMobil's aggressive sales tactics and confusing contract terms led to a disappointing experience. While the network performance was decent, the operator's lack of transparency and misleading advertising make it difficult to recommend.
IntroductionI decided to try SberMobil, a new mobile operator with attractive tariffs. However, my experience was marred by misleading sales tactics and confusing contract terms.
My Initial ExperienceI visited a Sberbank branch to sign up for SberMobil. The staff seemed overly aggressive, trying to upsell me on additional services. They failed to mention the true cost of the tariff, which was significantly higher than the advertised price.
Quality of ServiceDespite the initial issues, SberMobil's network performance was decent. I had no problems with coverage or internet speed during my trip from Voronezh to Moscow and back.
ConclusionAfter a month of using SberMobil, I was disappointed by the lack of transparency and the confusing contract terms. I would not recommend this operator to others.
Featured FAQWhat was your initial experience with SberMobil?I visited a Sberbank branch to sign up for SberMobil, but the staff seemed overly aggressive and failed to mention the true cost of the tariff.
How did you find the quality of SberMobil's network?The network performance was decent, with no problems with coverage or internet speed during my trip from Voronezh to Moscow and back.
What were the main issues with SberMobil's contract terms?The contract terms were confusing, and the operator failed to mention the true cost of the tariff. They also claimed that I would need to pay for two months upfront, or they would block my SIM card.
Did you experience any issues with SberMobil's customer service?The staff at the Sberbank branch seemed unhelpful and unresponsive to my concerns.
Would you recommend SberMobil to others?No, I would not recommend SberMobil due to the lack of transparency and confusing contract terms.
What rating would you give SberMobil?I would give SberMobil 3 out of 5 stars, based on my disappointing experience.
