Editor's Summary

Avtovo's lack of concern for user experience is staggering. The company's guarantee of protecting items during delivery is nothing more than a marketing ploy. Users should be aware of the risks involved and be prepared for the possibility of losing their item or money.

Introduction

Avtovo, a popular online marketplace, has been making headlines for all the wrong reasons. In this review, we'll delve into a harrowing experience of a user who had their valuable item damaged during delivery, only to be compensated with a paltry 500 rubles.

The Incident

On December 13th, a buyer purchased a collectible figurine worth 5,000 rubles through Avtovo. The item was shipped via Yandex, and the buyer received it on December 14th. However, upon opening the package, they found that the figurine was damaged, and the boxes were soaked.

The Aftermath

The buyer contacted the seller, who promptly returned the item. However, the seller was left with a significant loss, as they had to absorb the cost of the damaged item. The buyer, on the other hand, received a compensation of 500 rubles, which is a mere 10% of the item's value.

Avtovo's Response

Avtovo's customer support team was unhelpful, citing an 'expertise' that the user couldn't access or appeal. The company's guarantee of protecting users' items during delivery seems to be nothing more than a marketing gimmick.

The Problem

Avtovo's business model is built on increasing its commission fees while providing little to no value to its users. The company blocks users, makes listings paid, and creates unnecessary hurdles, all while ignoring real issues.

ConclusionWhile Avtovo may be the only game in town, users should be aware of the risks involved. If you choose to use the platform, be prepared for the possibility of losing your item or money.

Featured FAQ

What happened to the user's item?The user's collectible figurine was damaged during delivery, and the buyer received a compensation of 500 rubles.

What is Avtovo's guarantee of protecting items during delivery?Avtovo's guarantee seems to be nothing more than a marketing gimmick, as the company's customer support team was unhelpful, and the user couldn't access or appeal the 'expertise'.

Why did Avtovo compensate the user with only 500 rubles?Avtovo's compensation of 500 rubles is a mere 10% of the item's value, leaving the seller with a significant loss.

What are the risks of using Avtovo?Users should be aware of the risks involved, including the possibility of losing their item or money.

Can I trust Avtovo's customer support team?Based on this review, it seems that Avtovo's customer support team is unhelpful and unresponsive.

What are the alternatives to Avtovo?Unfortunately, there are no alternatives to Avtovo, making it a necessary evil for users who need to buy and sell items online.