Editor's SummaryI recently had a terrible experience with this tour company, which left me stranded and without a clear explanation. Despite their promises, they failed to deliver, and I would advise others to avoid them.

A Cautionary TaleMy friend and I booked a trip to Gagry with this company, but my experience turned out to be a disaster. Despite having all the necessary documents, I was unable to leave the country due to 'human error.' The company's communication was unhelpful, and they took two months to respond to my inquiries.

The Final BlowAfter sending them all the required documents, including a statement to minimize financial losses, I received a rejection letter without any explanation. This was a shocking experience, and I would not recommend this company to anyone.

Featured FAQWhat happened during your trip?Unfortunately, I was unable to leave the country due to a mistake made by the company.

Did you receive any explanation for the rejection?No, I received a rejection letter without any explanation.

How long did it take for the company to respond to your inquiries?It took them two months to respond to my emails and phone calls.

What would you recommend to others?I would advise others to avoid this company due to their poor communication and lack of accountability.

Have you tried contacting the company again?No, I have not tried contacting them again, but I would not recommend wasting your time.

Is there anything that the company could have done differently?Yes, they could have been more transparent and communicative throughout the process.