Avoid Coral Travel at All Costs!
add_circle Pros
- Fast booking process
- Friendly tour guide (at first)
- Some decent photos on their website
- They have a physical office (but don't expect any help)
- They'll take your money (but not deliver on their promises)
remove_circle Contras
- Deceptive sales pitch
- Appalling conditions at the lake
- Unhelpful and unresponsive staff
- Overpriced and underwhelming experience
- No regard for customer safety or well-being
Galería
Editor's Summary
We strongly advise against using Coral Travel for any of your travel needs. Their lack of transparency, poor customer service, and disregard for safety protocols make them a serious risk to take.
Our Horrific Experience with Coral Travel
We recently had the misfortune of booking a family vacation with Coral Travel to Thailand. We were promised a luxurious stay at the STAY Wellbeing & Lifestyle Resort, but what we got was a nightmare.
The Deceptive Sales PitchOur tour guide, A, convinced us to book a two-day trip to Lake Chao Lan, promising a safe and comfortable experience. She assured us that the tour would include a visit to a Buddha temple and a elephant farm, with a night's stay in a cozy bungalow on the lake. We were sold on the idea, but little did we know that it was all a lie.
The Reality CheckUpon arrival at the lake, we were greeted by a rickety boat that was barely seaworthy. The conditions at the Orchid Lake House were appalling, with dirty utensils, insects in our food, and a general sense of neglect. The bungalows were infested with cockroaches and had no proper bedding. We were horrified and demanded a change of accommodations, but our tour guide and her colleague, M, refused to help us.
The Final StrawAfter a long and grueling day, we were forced to pay an additional 6,500 baht to leave the lake and return to our hotel. We were exhausted, hungry, and disappointed. Our vacation was ruined, and we will never use Coral Travel again.
Pros:- Fast booking process- Friendly tour guide (at first)- Some decent photos on their website- They have a physical office (but don't expect any help)- They'll take your money (but not deliver on their promises)Cons:- Deceptive sales pitch- Appalling conditions at the lake- Unhelpful and unresponsive staff- Overpriced and underwhelming experience- No regard for customer safety or well-being
Expert Opinion
We strongly advise against using Coral Travel for any of your travel needs. Their lack of transparency, poor customer service, and disregard for safety protocols make them a serious risk to take. Save yourself the headache and choose a reputable tour operator instead.
Frequently Asked Questions
Q: What happened during your trip with Coral Travel?A: We booked a two-day trip to Lake Chao Lan, but the conditions were appalling. The bungalows were infested with cockroaches, and the staff refused to help us when we complained.
Q: Did you get a refund or compensation?A: No, we were forced to pay an additional 6,500 baht to leave the lake and return to our hotel.
Q: Would you recommend Coral Travel to others?A: Absolutely not. Their lack of transparency, poor customer service, and disregard for safety protocols make them a serious risk to take.
Q: What can I do to avoid a similar experience?A: Research the tour operator thoroughly, read reviews from multiple sources, and be wary of any company that promises too much or has a history of complaints.
Q: Can I trust the photos on Coral Travel's website?A: No, the photos are likely staged or taken in a different location. The conditions at the lake were nothing like what we saw online.
Metadata
meta_title: Avoid Coral Travel at All Costs!
meta_description: Our horrific experience with Coral Travel to Thailand. Deceptive sales pitch, appalling conditions, and poor customer service.
og_title: Avoid Coral Travel
og_description: Our horrific experience with Coral Travel to Thailand. Deceptive sales pitch, appalling conditions, and poor customer service.
slug: avoid-coral-travel
Featured FAQ
What happened during your trip with Coral Travel?We booked a two-day trip to Lake Chao Lan, but the conditions were appalling. The bungalows were infested with cockroaches, and the staff refused to help us when we complained.
Did you get a refund or compensation?No, we were forced to pay an additional 6,500 baht to leave the lake and return to our hotel.
Would you recommend Coral Travel to others?Absolutely not. Their lack of transparency, poor customer service, and disregard for safety protocols make them a serious risk to take.
What can I do to avoid a similar experience?Research the tour operator thoroughly, read reviews from multiple sources, and be wary of any company that promises too much or has a history of complaints.
Can I trust the photos on Coral Travel's website?No, the photos are likely staged or taken in a different location. The conditions at the lake were nothing like what we saw online.