Name: VTB Bank
SKU: 23e865b0-589d-499a-9405-df2f9eff0f3e
Rating: 2 (1 reviews)

Question 1

What is VTB Bank?

Accepted Answer

I've been working with VTB Bank for a while now, and I gotta say, they've got a solid reputation for helping people manage their finances. Their range of products and services is pretty impressive, covering everything from personal to business banking needs. Whether you're looking to save, invest, or just keep track of your expenses, VTB Bank's got the tools to help you out.

Question 2

What happened with the mysterious 99-ruble deduction from my account?

Accepted Answer

I noticed a 99-ruble deduction from my account without any clear explanation. It was only after I dug deeper that I discovered the bank was charging me for notifications, which was supposed to be free.

Question 3

Why did you decide to leave VTB Bank?

Accepted Answer

I was disappointed by the bank's shift in priorities, particularly the introduction of charges for notifications. It felt like a betrayal of the trust I had placed in the bank.

Question 4

Can I still use the MultiBonus program?

Accepted Answer

Yes, the MultiBonus program is still available, but its cashback categories have become limited and unexciting.

Question 5

How did you find the customer support at VTB Bank?

Accepted Answer

During my time with the bank, I found the customer support to be decent. However, it's been inconsistent, and I've experienced some delays in getting help when I needed it.

Question 6

Can I get a refund for the charges I incurred?

Accepted Answer

I'm not sure about the refund policy, as it's unclear to me. I'd recommend reaching out to the bank directly to see if they can provide any assistance.

Question 7

Are there any other banking services available at VTB Bank?

Accepted Answer

Yes, VTB Bank offers a wide range of banking services, including loans, credit cards, and investment products. However, I'm not sure about the quality of these services, as I didn't have a chance to use them.

Question 8

How long did you use VTB Bank's services?

Accepted Answer

I was a loyal VTB customer for almost 4 years, during which time I enjoyed good interest rates on my deposit and a decent cashback program.

Question 9

Can I switch to a different bank?

Accepted Answer

Yes, I'd recommend exploring other banking options that align with your needs and priorities. It's always a good idea to shop around and compare services before making a decision.

Question 10

What are some alternatives to VTB Bank?

Accepted Answer

There are several other banks that offer competitive interest rates and cashback programs. I'd recommend doing some research to find a bank that aligns with your needs and priorities.

Question 11

How do I contact VTB Bank's customer support?

Accepted Answer

You can contact VTB Bank's customer support through their website or by calling their customer service hotline. I'd recommend reaching out to them directly to see if they can provide any assistance with your issue.

VTB Bank

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Why I'm Done with VTB Bank - My Worst Experience Ever

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