Editor's SummaryZonatelkom is a commercial service that allows inmates to make phone calls and send messages. While it has its limitations and issues, it's a convenient way to stay connected with your inmate. However, be aware of the prices and limitations before using their services.

My Experience with ZonatelkomAs a benefactor, I have been supporting my inmates, mostly prisoners, and have developed friendly relationships with some of them. We needed a way to communicate beyond sending letters and packages, so we explored services like Zonatelkom and Rodnaya Svязь.

However, each correctional facility has its own rules, and Zonatelkom is not available everywhere. I'll share my experience with Zonatelkom, a service that allows inmates to make phone calls and send messages.

About ZonatelkomZonatelkom is a commercial company that has partnered with correctional facilities in Russia. They offer various services, including phone calls, messaging, and money transfers. As a user, you'll need to create an account and pay for their services.

My ExperienceI created an account on their website and downloaded their mobile app. The website is user-friendly, and the app is similar in design. I was able to create a personal account, get a unique account number, and open a conversation card. However, I made a mistake and deposited 300 rubles, thinking I could use it to make calls. Luckily, I was able to request a refund, which is a great feature.

The website has a clear tariff plan, and I was able to see the prices for their services. However, I encountered an issue when I tried to send a message to my inmate, and it got stuck in the system. I had to pay 300 rubles for the message to be delivered via regular mail, which took a month to arrive.

Before using Zonatelkom, I recommend checking with your inmate's correctional facility to see if they have access to the service. I also noticed that the mobile app would often appear in my auto-start list, which might be a security concern.

ConclusionWhile Zonatelkom has its limitations and issues, it's better than having no connection with your inmate. I appreciate the convenience of their services, and I'm glad I could request a refund for my mistake.

Featured FAQWhat is Zonatelkom?Zonatelkom is a commercial service that allows inmates to make phone calls and send messages.

How do I create an account on Zonatelkom?You can create an account on their website or download their mobile app.

What services does Zonatelkom offer?Zonatelkom offers phone calls, messaging, and money transfers.

Can I request a refund if I make a mistake?Yes, Zonatelkom allows you to request a refund if you make a mistake.

How do I check if Zonatelkom is available in my inmate's correctional facility?You should check with your inmate's correctional facility to see if they have access to Zonatelkom.

What are the prices for Zonatelkom's services?You can find the tariff plan on Zonatelkom's website.