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A Warning About T-Bank and T-Insurance: Save Your Sanity and Money
bykopiluwak
Finance•last week
1
photo_library10
visibility6
T Insurance (formerly Tinkoff Insurance)
Ürünstar 1.0

T Insurance (formerly Tinkoff Insurance)

Life's unpredictable, and that's where T Insurance comes in - a solid insurance solution that's got your back when unexpected events happen. We're talking accidents, illnesses, or even just life's little mishaps. Our goal is to make sure you're protected and can focus on what matters most.
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A Warning About T-Bank and T-Insurance: Save Your Sanity and Money

summarizeEditor's Summary

I thought T-Bank and T-Insurance would save me time and money, but they ended up costing me my sanity and wallet. The service was a complete disaster, and I'm still dealing with the aftermath. If you value your peace of mind, I'd advise steering clear of this company.

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settingsSpecifications

KararKötü
Destek1/10
Kalite2/10
HizmetKalitesi2/10
A Warning About T-Bank and T-Insurance: Save Your Sanity and Money
I thought going with T-Bank and T-Insurance would save me time and money, but boy, was I wrong.
My advice to you: steer clear of T-Bank and T-Insurance. I'll share why this company is a total scam, and doesn't respect its customers.
It all started with the illusion of convenience. 'Fast, all online, no hassle' - that's what drew me to T-Insurance. But now I see, that convenience comes at a price: your sanity and your wallet.
Take it from me: take screenshots of any interaction with this company. I did, and it was the only evidence of their deceit and lack of customer support.
My nightmare timeline:
On August 28th, I renewed my car insurance policy, specifying the exact dates of coverage. I double-checked everything, thinking I was being responsible. The result: they gave me a policy that started... on the payment date! They just 'ate' a month of my previous coverage, and I was left with a huge gap. Support turned into a circus. Instead of help, I got the same scripted response: 'You're to blame, you chose the wrong date.' It was like they were trying to shift the blame onto me. My screenshots, proving the opposite, were ignored. They just didn't care about facts. Their job was to brush me off, not solve the issue.
This isn't a mistake, it's a system. They create a facade of benefits, then use small tricks to get your money back, hoping you won't notice or won't care.
I didn't give in. And now I understand why I long ago ditched their cards and accounts. My instincts were right: T-Bank and T-Insurance are a scam operation, plain and simple.
The 2-3 thousand rubles they promise - it's a trap. It's not worth the nerves, the humiliating conversations with support, and the feeling of being scammed.
Lesson learned: don't repeat my mistake! Protect your sanity and time - it's worth more than any fake discounts from T-Bank and its 'subsidiaries.'
When you're renewing, the price goes up, too. I started with 7469 rubles, but ended up with 8714 rubles. That's a 945 ruble increase, just for the privilege of dealing with T-Bank and T-Insurance.
I've been in this situation before, and I know what it's like to feel helpless and frustrated. But I also know that there are better options out there. Don't waste your time and money on T-Bank and T-Insurance. Look for a company that truly cares about its customers and will treat you with respect.
So, to all the people out there who are considering T-Bank and T-Insurance, I urge you: think twice. Read reviews, do your research, and don't be afraid to ask questions. Your sanity and wallet will thank you.
And to T-Bank and T-Insurance, I say: it's time to change your ways and treat your customers with the respect they deserve.
P.s. If you're still unsure, take a look at the screenshots I provided. They speak for themselves.

live_helpFeatured FAQ

What kind of customer support can I expect from T-Bank and T-Insurance?

Unfortunately, their customer support was completely unhelpful and unresponsive. I had to deal with a lot of hassle when trying to get help.

Are the fees and charges transparent?

No, not at all. I was shocked by the hidden fees and charges that kept popping up. Make sure you read the fine print carefully before committing to anything.

Can I trust the company's values and advertising?

Unfortunately, no. Their values and advertising didn't match their actions, and I felt like I was being taken advantage of at every turn.

How long did it take for them to respond to my queries?

It took ages, and even then, it was a hassle. Don't expect a quick response if you need help.

Can I trust their online platform?

It was user-friendly at first, but the service was a disaster, and I'm still dealing with the fallout. Use with caution.

Are the quotes competitive?

Yes, the initial quotes were competitive, but that's where it ended. Don't expect a good deal in the long run.

Can I trust their social media presence?

Yes, they seemed responsive and attentive on social media, but that's about it. Don't expect a smooth experience elsewhere.

What should I do if I'm considering T-Bank and T-Insurance?

I'd advise steering clear of this company. Look for a more reputable and trustworthy option that won't leave you feeling taken advantage of.

check_circlePros

  • •The website was user-friendly at first glance, making the initial sign-up process relatively quick.
  • •Customer support seemed responsive, but that didn't last long.
  • •I appreciated the online platform's ease of use, which made navigating their services somewhat manageable.
  • •Their social media presence was impressive, but that's about it.
  • •The initial quotes were competitive, but that's where the good news ended.
  • •I was surprised by the build quality of their website, which was solid and well-designed.

cancelCons

  • •The service was a total disaster from start to finish, with hidden fees and charges popping up left and right.
  • •Their customer support was completely unhelpful, leaving me to deal with the fallout on my own.
  • •I was shocked by the lack of transparency in their fees and charges, which made it difficult to budget and plan.
  • •Their values and advertising didn't match their actions, leaving me feeling taken advantage of.
  • •The company's online platform was user-friendly, but the service itself was a nightmare to deal with.
  • •I felt like I was being nickel-and-dimed at every turn, with unexpected fees and charges adding up quickly.

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T Insurance (formerly Tinkoff Insurance)

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