SummaryThis company has a poor refund policy, taking up to 45 working days to return money for a cancelled flight, and refusing to provide proof of refund.

They don't refund money for a cancelled flight. Initially, they promise to return the money within 45 working days after they receive the refund from the airline. After the specified period, they claim to have returned the money, but refuse to provide proof, saying to contact the bank. We've checked multiple times, and there's no refund. It's a shame I didn't notice the lack of reviews and the option to leave them on their website and social media earlier.

FAQDo they refund money for cancelled flights?No, they don't refund money for cancelled flights.

How long does it take to get a refund?Up to 45 working days.

Can I get proof of refund?No, they refuse to provide proof of refund.