Selfie Moscow
A Major Letdown at This Salon
summarizeEditor's Summary
I had a total disaster of an experience at this salon. They promised a relaxing combo manicure and pedicure, but what I got was a hot mess. The service was disorganized, and the nail artist seemed to value my time about as much as I value watching paint dry. The manicure was a disaster - cuticles cut too short, uneven gel application, and nail shapes that looked like they were done by a beginner. And to top it all off, they couldn't even get the timing right. Needless to say, I won't be back.
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live_helpFeatured FAQ
What's the best way to book an appointment at this salon?
To be honest, I'd recommend calling them directly to confirm your appointment time and details. I've heard some customers have issues with their online booking system.
Are the nail artists experienced and skilled?
Unfortunately, my experience suggests that the nail artists may not be as experienced or skilled as you'd hope. Be sure to ask about their experience and qualifications before booking a service.
Can I cancel or reschedule my appointment?
According to their website, you can cancel or reschedule your appointment with at least 24 hours' notice. However, I'd recommend calling them directly to confirm their policies and procedures.
Do they offer any discounts or promotions?
I've seen some online deals and discounts, but I'm not sure if they're still valid. It's always a good idea to check their website or social media for the latest offers.
What's the return policy like?
From what I understand, they have a 24-hour return policy for services. If you're not satisfied with your experience, you can request a refund or re-do within 24 hours.
Can I get a refund if I'm not satisfied with my service?
According to their website, they offer a 100% satisfaction guarantee. If you're not happy with your service, you can request a refund or re-do within 24 hours.
Do they have any loyalty programs or rewards?
I'm not aware of any loyalty programs or rewards, but it's always a good idea to ask about their policies and procedures when booking your appointment.
How do I contact the salon?
You can reach them by phone or email, or by filling out the contact form on their website.
check_circlePros
- •Convenient location
- •Friendly staff, at least initially
- •Decent pedicure, but we'll see how long it lasts
- •Clean and modern salon interior
- •Good selection of nail polish colors
- •Reasonable prices for the services offered
- •They offer a range of additional services, including waxing and tinting
cancelCons
- •Appointments can be moved or delayed without notice
- •Poor time management and organization
- •Nail artists may not be experienced or skilled
- •Services can be rushed or hasty
- •Quality of work can be inconsistent
- •No clear communication about services or expectations
- •They seem to value your time about as much as I value watching paint dry
