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RedKassa Ticket Agency
Need a ticket to get you to your destination in Moscow? Look no further than RedKassa Ticket Agency - a reliable ticketing service that's got your back. They've got you covered with their easy-to-use platform and helpful customer support. Whether you're heading to a concert or just need a ride to the airport, they've got the tickets you need.
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Redkas' Concert Ticket Nightmare: A Cautionary Tale of Poor Customer Service
summarizeEditor's Summary
I bought three tickets to Nikolai Kikorov's 'Show Ya' concert back in 2020, but Redkas has made it impossible for me to get my money back. The concert's been postponed not once, not twice, but three times, and I'm starting to lose hope. Redkas' lack of communication and refusal to refund my tickets has left me feeling frustrated and betrayed. I'm not the only one who's experienced this issue, either – Redkas has a history of violating consumer rights and failing to return customer money.
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I bought three tickets to Nikolai Kikorov's 'Show Ya' concert back in 2020, and I'm still trying to get my money back.
I shelled out a pretty penny for those tickets, and I was super stoked to see Nikolai live.
Then the concert got postponed to 2021. Redkas, the ticket aggregator, sent me an email saying the show was rescheduled. They told me I couldn't return the tickets, and I'd have to wait for the new date.
So, I waited. And waited some more. It was now 2021, and I was still waiting for the concert to happen.
But then, just as I thought things couldn't get any worse, Redkas informed me that the concert had been rescheduled again – this time to 2022. Yeah, you read that right. The concert was postponed for a third time, and I was still waiting.
The main performer, Nikolai Kikorov, seems to be always on the go, touring and performing in different countries. Meanwhile, I'm stuck here, waiting for a concert that may never happen.
I'm beyond frustrated with this whole situation. I'm still waiting for the concert to take place, and I'm starting to lose hope. That's why I decided to try and return my tickets.
But Redkas isn't making it easy for me. Their customer support is basically non-existent, and I've been trying to contact them for weeks with no response. I've sent emails, made phone calls, and even visited their physical offices, but no one seems to be able to help me.
I've tried to contact the bank to see if I can get a chargeback, but Redkas hasn't provided me with any info that would allow me to do so.
I'm at my breaking point. I just want to get my money back and move on from this whole ordeal. But it seems like Redkas is determined to make things as difficult as possible for me.
So, if you're thinking of buying tickets from Redkas, be warned: they may not deliver on their promises. And if you do encounter any issues, good luck getting help from their customer support team.
I'm still waiting for the concert to take place, but I'm not holding my breath. I'm just hoping that Redkas will finally do the right thing and return my money.
live_helpFeatured FAQ
What happens if the concert is postponed or cancelled?
According to Redkas' refund policy, customers are entitled to a full refund if the concert is cancelled. However, if the concert is postponed, customers may be able to get a refund or exchange their tickets for a different date, but this is not guaranteed.
How do I contact Redkas' customer support team?
Redkas has a physical address and phone number listed on their website, but I've had trouble getting in touch with them. You can try emailing their customer support team at [email protected] or calling them at 1-800-REDKAS.
Can I get a refund if I don't want to attend the concert?
According to Redkas' refund policy, customers may be able to get a refund if they don't want to attend the concert, but this is not guaranteed. You'll need to contact Redkas' customer support team to see if you're eligible for a refund.
What if Redkas goes out of business?
If Redkas goes out of business, customers may be able to get a refund through their credit card company or a third-party payment processor. However, this is not guaranteed and customers may lose their money.
Can I exchange my tickets for a different concert or date?
According to Redkas' refund policy, customers may be able to exchange their tickets for a different concert or date, but this is not guaranteed. You'll need to contact Redkas' customer support team to see if you're eligible for an exchange.
What if the concert venue changes?
If the concert venue changes, Redkas will notify customers through email and update their website with the new venue information. Customers may be able to get a refund or exchange their tickets for a different date, but this is not guaranteed.
Can I get a refund if the concert is rescheduled?
According to Redkas' refund policy, customers may be able to get a refund if the concert is rescheduled, but this is not guaranteed. You'll need to contact Redkas' customer support team to see if you're eligible for a refund.
What if I lose my tickets?
If you lose your tickets, you'll need to contact Redkas' customer support team to see if they can help you replace them. However, this is not guaranteed and customers may lose their money.
check_circlePros
- •Redkas offers a wide selection of concert tickets from various artists.
- •Their website is user-friendly and easy to navigate.
- •Redkas provides email updates on concert status and any changes to the schedule.
- •They have a physical address and phone number for customer support.
- •Redkas offers a refund policy, but it's unclear how it's enforced.
- •Their website has a clear refund and cancellation policy, but it's not well-publicized.
- •Redkas has a decent selection of payment options, including credit cards and PayPal.
- •Their website is secure and uses HTTPS encryption.
cancelCons
- •Redkas has a history of violating consumer rights and failing to return customer money.
- •Their customer service is unresponsive and unhelpful.
- •I've experienced multiple delays and cancellations with Redkas tickets.
- •Redkas doesn't clearly communicate changes to the concert schedule.
- •Their refund policy is unclear and difficult to understand.
- •I've had trouble getting in touch with Redkas' customer support team.
- •Redkas has a tendency to cancel concerts at the last minute, leaving customers in the dark.
- •Their website often has outdated information and incorrect concert dates.
