1star
Ürünstar 1.0
Play Today
This Play Today product is a total winner in my book - it's a great value for money that makes life easier with its hassle-free shipping and top-notch customer support.
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A Frustrating Experience with Play-Today.ru: Be Prepared for a Headache
summarizeEditor's Summary
I tried to order from Play-Today.ru, but the experience was a major headache. The website's navigation is super clunky, and the payment and delivery process is a total hassle. You'll often be stuck on hold waiting for an operator to confirm your order, which can be super annoying. The product I ordered was fine, but the delivery process was a total turnoff. I'd advise others to shop elsewhere for a smoother experience.
settingsSpecifications
KararKötü
Ürün_Kalitesi8/10
Site_Navigasyonu4/10
Ödeme_Sonrası_Durum2/10
Sipariş_Sonrası_Durum2/10
Teslimat_Sonrası_Durum2/10
Waiting on Hold for Operator Confirmation: A Major Inconvenience
I recently tried to place an order on www.play-today.ru, but the process was a total pain. You can't even pay for your order until an operator gives you the thumbs up, which is a major hassle.
The operator will call you, but often the call drops after two rings, leaving you hanging. Sometimes, the call doesn't even go through. It's super annoying and makes you wonder if it's worth using this store.
What's worse is that you can't even call back on a single number because nobody picks up. The phone just rings and rings, and you're left feeling frustrated.
The product I ordered was fine, but the delivery process was a total turnoff. It's really soured my impression of the store.
Other online stores for kids' clothes have a seamless ordering process that takes just a few minutes, so it's clear where my loyalty will lie.
The site navigation needs some serious work, as I mentioned in the cons. It's not exactly user-friendly, and I found myself getting lost in the menus.
I've had enough of the complexities with payment and delivery. To be honest, it's just not worth the hassle. I wouldn't recommend this store to anyone.
live_helpFeatured FAQ
What's the deal with the operator confirmation?
Unfortunately, you'll need to wait on hold for an operator to confirm your order before you can pay. It's a major hassle, and it can be super annoying.
How long does it take to get my order?
Be prepared for a wait, as the delivery process can take a while. I'd say plan on at least a week before you receive your order.
Can I call customer support?
Yeah, but be prepared for a long wait on the phone. Sometimes the call drops after two rings, and other times it doesn't even go through.
Is the website user-friendly?
Not exactly. The site navigation is clunky, and it's easy to get lost in the menus.
Can I return my order?
I'm not sure about the return policy, but I'd imagine it's a hassle. I'd advise others to shop elsewhere for a smoother experience.
Is the website secure?
I'm not sure about the security of the website, but I'd imagine it's fine. Just be careful when entering your payment info.
Can I track my order?
Unfortunately, I couldn't find any information on tracking my order. Maybe they'll add that feature soon.
Is the website available in multiple languages?
Nope, it's only in Russian. Sorry, non-Russian speakers.
check_circlePros
- •The products themselves are actually pretty great
- •I received my order eventually, so kudos to them for that
- •The website has some decent product photos
- •I liked the variety of products available
- •The customer support team is friendly, even if they're hard to reach
- •The website has a clean design, even if it's not super user-friendly
cancelCons
- •The site navigation is a total mess
- •You can't even pay for your order until an operator gives you the thumbs up
- •The operator will call you, but often the call drops after two rings
- •The phone just rings and rings when you try to call back
- •The delivery process is a major hassle
- •You'll often find yourself waiting on hold for operator confirmation
