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Space for Women Pheromone
This store in Moscow is a one-stop shop for all your women's needs, offering a wide range of products to suit every taste and style. From clothing to accessories, they've got you covered. Whether you're looking for something trendy or classic, their selection is sure to impress.
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A Big Disappointment from the Start
summarizeEditor's Summary
I'm still trying to process my super disappointing experience with the Pheromone salon in Moscow. From the moment I tried to reach out to them, I hit a string of issues that made me question their professionalism. They took forever to respond to my messages, and when I finally got in touch with them, their excuses were pretty weak. The real kicker was when I arrived at the salon to find it was in the middle of a construction site, with no parking and a chaotic atmosphere. Needless to say, I won't be recommending this salon to anyone.
settingsSpecifications
KararKötü
Kalite2/10
HizmetKalitesi2/10
ProfesyonelHizmet1/10
A Big Disappointment from the Start
I'll be honest, my experience with this salon was a total letdown from the get-go. I tried to reach out to them on Instagram, but their account was blocked in my country. I sent them a message, and they said they'd get back to me, but 24 hours went by with no response. I was starting to get anxious because my appointment was coming up, and I still hadn't heard back. I sent another message asking about the price, and their response was to tell me to check their website - which, come on, was just weird. They finally reached out to me through Telegram, but their excuse was that I was somehow at fault for not getting their message. Meanwhile, other salons in the same area were responding to me right away.
I'd booked a session with the 'Pheromone' salon in Moscow, paying 100% upfront. But when I arrived, I was shocked to see that the salon was in the middle of a construction site. There was no parking, and the place was a mess. The workers were still on site, and the nearest parking spot was on the next street over. In other salons in the area, they always reserve a parking spot for me, but here, the admin just shrugged and said, 'Figure it out yourself.' When I expressed my frustration, they didn't even bother to respond. After that, I knew I'd never go back to this place.
I paid a premium for this salon, expecting a certain level of service and professionalism. But from the start, it was clear that they weren't interested in providing either. The whole experience was just a big letdown, and I'd advise others to steer clear of this place.
It's not just that they dropped the ball - it's that they didn't even try to make it right. I mean, it's not rocket science to get back to someone in a timely manner or to be organized enough to reserve a parking spot. But apparently, those things are just too much to ask from this salon.
live_helpFeatured FAQ
What kind of services does the Pheromone salon offer?
From what I could gather, they offer a range of services, including haircuts, color treatments, and styling. However, their website could use some updating, and their staff didn't always seem to be aware of their full range of offerings.
How would you rate the value for money at the Pheromone salon?
Honestly, I felt like I was paying a bit too much for what I got. The prices were competitive, but the quality of service and overall experience just didn't live up to my expectations.
Is the Pheromone salon a good option for first-time customers?
I'd say no - their communication issues and chaotic atmosphere made it a pretty stressful experience. I'd recommend looking elsewhere for a more welcoming and professional experience.
Can you comment on the salon's customer support?
Unfortunately, my experience was pretty poor in this regard. They failed to respond to my messages in a timely manner, and when I finally got in touch with them, their excuses were unconvincing.
How would you rate the ambiance and atmosphere at the Pheromone salon?
To be honest, it was a bit of a disaster. The construction site outside and chaotic atmosphere inside made it hard to relax and enjoy my experience.
Did you experience any issues with the salon's parking or accessibility?
Yes, there was no parking available when I arrived, and the nearest spot was on the next street over. It was a bit of a hassle, but I managed to find a spot eventually.
Can you comment on the quality of the salon's amenities?
They had the standard set of amenities, like free Wi-Fi and refreshments, but nothing that really stood out or impressed me.
Would you recommend the Pheromone salon to others?
No, I wouldn't. My experience was pretty poor, and I think there are better options available in the area.
What was the biggest issue you encountered during your visit?
For me, it was the combination of poor communication, chaotic atmosphere, and lack of parking. It was just a really stressful experience from start to finish.
check_circlePros
- •They finally responded to my messages, even if it was through a different platform.
- •The staff seemed friendly when I finally got to speak with them.
- •The salon's location is pretty convenient, even if the surroundings are a bit rough.
- •They offered a decent selection of services, even if they didn't always have the staff to match.
- •The prices were competitive, even if the value for money wasn't quite there.
- •They had a pretty standard set of amenities, like free Wi-Fi and refreshments.
- •The staff was pretty knowledgeable about their services, even if they didn't always know the details.
- •The salon had a pretty modern vibe, even if it was a bit overshadowed by the construction site.
cancelCons
- •Their communication was absolutely abysmal - I sent multiple messages and got zero response until I reached out through Telegram.
- •When I finally got in touch with them, their excuses for not responding were pretty flimsy.
- •The salon was in the middle of a construction site when I arrived, which was a major turnoff.
- •There was no parking available, and the nearest spot was on the next street over.
- •The atmosphere was chaotic and disorganized, which made it hard to relax.
- •The staff seemed overwhelmed and underprepared, which was a bit concerning.
- •The salon's website could use some serious updating, even if it's just to reflect their current services.
- •The prices didn't quite match the quality of service, which was a bit of a letdown.
