Our Renovation Nightmare: A Cautionary Tale

summarizeEditor's Summary

We thought we'd found the perfect crew for our 13-square-meter corridor renovation, but boy, were we wrong! After a few smaller jobs together, we trusted them to tackle the laminate floor and wallpaper. But the 'pro' they sent over revealed some major issues, including uneven floors and crooked walls. We ended up splurging on high-end materials, but the result was a disaster. We're still dealing with the aftermath of that disaster, and we don't want you to make the same mistakes we did.

settingsSpecifications

Fiyat4/10

KararKötü

Süre1/10

Kalite2/10

HizmetKalitesi2/10

Order #8198927

The botched wallpaper job they thought they'd completedWe thought we'd found the perfect crew to tackle our 13-square-meter corridor renovation. After all, we'd worked with them on a few smaller jobs before. So, we gave them a call, discussed the details, and a 'pro' came over to assess the space. We wanted a laminate floor and some nice new wallpaper. But the guy told us the floor wasn't even, the walls were crooked, and we'd need to get it all leveled out first. We agreed, thinking it'd be a comprehensive job. We even splurged on some high-end wallpaper and laminate flooring.

Boy, were we wrong! We're still dealing with the aftermath of that disaster!

Their slogan: 'Tie it up and call it a day!'We had one guy working on our place, and sometimes his 'colleagues' would drop by, chatting loudly on their phones, speaking little to no Russian. It was like they were running a daycare center, not a renovation service! They promised us a top-notch job, done within a month.

So, they leveled the walls, and the floor... only to make it worse! We watched them work, thinking it was all going smoothly, but then they slapped up the wallpaper and... well, let's just say it was a mess. The guy told us he'd fix it the next day, but when he came back, it was even worse! I was about to have a heart attack when I saw it. He insisted his worker was just having a bad day, and that we were being unreasonable. I asked him why he didn't check the work himself, and he said he was too busy, but his worker was the best at wallpapering, and we were just being unfair. Yeah, right!

I'm writing this in simplified terms. There were so many arguments about not fixing their mistakes, and how we were being too demanding. They kept telling us it was all normal work and that we were being ungrateful.

In the end, they just slapped some walls together with a trowel, and the floor was still uneven. The laminate flooring didn't even lie flat.

This is what the laminate floor looked like on their 'even' floorWe spent 400,000 rubles on this disaster - just for the corridor! For the work, materials, and rework. And that's not even counting the other rooms we had planned to renovate.

This is what the laminate floor looked like on their 'even' floorToo bad we didn't read the reviews on their cosmetic renovations before hiring them. We'd have never worked with them!

A Word of Caution

Before you hire a renovation crew, make sure to do your research. Read reviews, ask for references, and don't be afraid to ask questions. A good renovation service will take the time to listen to your needs and provide you with a clear plan and timeline. They should also be willing to address any concerns you may have and provide a guarantee for their work.

We thought we were getting a good deal, but in the end, we ended up with a disaster on our hands. Don't make the same mistake we did. Take your time, do your research, and hire a reputable renovation service that will get the job done right.

Unprofessional Workmanship: The crew's work was subpar, and they didn't take the time to do it right.Lack of Communication: We had to constantly ask for updates and explanations, and even then, we weren't always satisfied with the answers.Unreasonable Expectations: The crew expected us to be grateful for their subpar work and didn't take responsibility for their mistakes.Don't waste your time and money on a renovation service that doesn't deliver. Choose a reputable company that will get the job done right, and you'll be happy with the results.

live_helpFeatured FAQ

What exactly went wrong with the renovation?

It started with the assessment – the 'pro' missed some major issues, including uneven floors and crooked walls. From there, the crew's lack of attention to detail led to a subpar laminate flooring installation and a disastrous wallpaper job. It's a total renovation nightmare.

How much did the renovation end up costing?

The final bill was way higher than expected – we ended up paying a premium for the high-end materials and the crew's lack of expertise.

What advice would you give to others planning a similar renovation?

Do your research, get multiple quotes, and don't be afraid to walk away if something doesn't feel right. And for goodness' sake, don't trust a crew just because they've done a few smaller jobs for you in the past.

Can you show some pictures of the renovation disaster?

Unfortunately, yes – we have some pretty cringeworthy photos of the botched wallpaper job and the uneven floors. You can find them in the images below.

How long did the renovation take?

It took way longer than expected – we're still dealing with the aftermath of that disaster.

What kind of materials did you end up using?

We splurged on high-end wallpaper and laminate flooring, but it didn't make up for the crew's lack of expertise.

Did you get any kind of warranty or guarantee?

Unfortunately, no – we were sold a bill of goods that didn't deliver.

Would you recommend this crew to others?

Absolutely not – we'd advise others to steer clear of this crew and find someone who knows what they're doing.

check_circlePros

•The initial quote was detailed and seemed reasonable.
•The crew showed up on time for the initial assessment.
•The high-end wallpaper looked great in the showroom.
•We were able to schedule the work quickly, which was convenient.
•The crew was friendly and seemed professional.
•The initial demo work was done efficiently.

cancelCons

•The 'pro' who assessed the space was not very thorough.
•The crew's lack of attention to detail was shocking.
•The uneven floors and crooked walls were major issues.
•The laminate flooring installation was subpar.
•The wallpaper job was a total disaster – it's still bugging us.
•The final bill was way higher than expected.

St. Petersburg Repair Pros