Friend Animal Clinic Novosibirsk Reviews
A Mixed Bag at the 'Friend' Veterinary Clinic in Novosibirsk
summarizeEditor's Summary
I visited the 'Friend' Veterinary Clinic in Novosibirsk with my pet, hoping to get some help. While the staff were super helpful and explained everything in a way that made sense, the outcome wasn't what I was hoping for. The clinic's location in the city center is a major plus, but things didn't quite go as planned.
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What's the location like?
The clinic is located in the city center, which is super convenient for Novosibirsk residents. It's not exactly a showstopper from the outside, but the building itself is clean and organized.
How's the staff?
The staff are really attentive and professional – they walked me through everything I needed to know. They seem to genuinely care about the animals they're treating, which is a big plus in my book.
What about the facilities?
The facilities aren't exactly state-of-the-art, but they get the job done. The clinic is open during regular business hours, which is great for people with busy schedules.
How's the communication?
I wish they had better communication – I felt a bit left in the dark at times. But the staff are super helpful and explained everything in a way that made sense.
What about the prices?
The prices are a bit steeper than I'd like to see, especially for the level of care they provide. But I guess you get what you pay for – the staff are really knowledgeable and take the time to explain everything.
Can I get a second opinion?
Yes, you can definitely get a second opinion. I'd recommend asking for a consultation before committing to any treatment plans.
Do they offer any discounts?
I'm not aware of any discounts, but it's always worth asking. Maybe they'll be able to work something out for you.
What about emergency services?
They don't seem to offer 24/7 emergency services, but they do have a phone number you can call for after-hours emergencies.
Can I get a refund?
I'm not sure about refunds – you'll need to contact the clinic directly to ask about their policies.
check_circlePros
- •The staff were really attentive and professional – they walked me through everything I needed to know.
- •The clinic's location in the city center is super convenient for Novosibirsk residents.
- •The building itself is clean and organized, even if it's not exactly a showstopper from the outside.
- •The staff were super helpful and explained everything in a way that made sense.
- •The clinic is open during regular business hours, which is great for people with busy schedules.
- •The staff seem to genuinely care about the animals they're treating – that's a big plus in my book.
cancelCons
- •Things didn't quite go as planned – my pet didn't recover like I was hoping.
- •I was counting on them to help me get my pet back on track, but it didn't happen.
- •The clinic could improve on their communication – I felt a bit left in the dark at times.
- •The facilities aren't exactly state-of-the-art, but they get the job done.
- •The prices are a bit steeper than I'd like to see, especially for the level of care they provide.
- •I wish they had more flexible scheduling options – it would be really helpful for people with non-traditional work schedules.
