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MTC Live Site
Get instant access to MTC services, news, and info all in one place with the MTC Live website. Stay up-to-date with the latest updates, offers, and more. Whether you're looking for info on your account, want to check schedules, or need help with a service, it's all here.
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MTS Live: A Total Disappointment
summarizeEditor's Summary
I'm extremely disappointed in my experience with MTS Live. The website is a complete nightmare to use, and the cashback deal is nothing more than a scam. They're charging a commission, which increases the ticket price, and taking away our cashback rewards. The app is basically unusable, and customer support is non-existent. I've tried to buy tickets three times, and each time it's been a hassle.
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Deceptive Practices from MTS Live
I've had a frustrating experience with the MTS Live website. This is the third time I've tried to buy tickets, and each time it's been a complete nightmare.
According to their terms, with my premium subscription, I should be able to buy tickets with cashback - but that's not happening.
And to make matters worse, they're now charging a commission, which increases the ticket price compared to buying directly from the theater or philharmonic website.
That's a pretty big deal, especially when you're trying to get the most value for your money.
Essentially, this is the only way to use my accumulated cashback, but it looks like MTS has decided to take that away from us too.
The cashback deal is nothing more than a scam - plain and simple.
I've already emailed their support team, but the problem hasn't been resolved. Even reinstalling the app didn't help.
It seems like MTS is just milking its customers with false advertising and a lack of concern for customer support.
I'm extremely disappointed in the service I've received from MTS Live.
I've tried to be patient, but the lack of attention to customer needs is staggering.
MTS needs to revisit their customer support strategy and provide a better experience for their premium subscribers.
live_helpFeatured FAQ
What's the deal with the cashback deal on MTS Live?
Unfortunately, the cashback deal has been taken away from us. MTS Live is now charging a commission on ticket purchases, which increases the price compared to buying directly from the theater or philharmonic website.
Why can't I buy tickets on the MTS Live website?
I've had a frustrating experience trying to buy tickets on the MTS Live website. Each time, it's been a complete nightmare. I've tried reinstalling the app, but the problem persists.
What's the commission MTS Live is charging?
MTS Live is now charging a commission on ticket purchases, which increases the price compared to buying directly from the theater or philharmonic website.
How do I contact MTS Live customer support?
I've tried emailing MTS Live customer support, but the problem hasn't been resolved. It seems like they're not taking our concerns seriously.
Can I still use my cashback rewards on MTS Live?
Unfortunately, no. MTS Live has taken away our cashback rewards, which is a huge disappointment. Now, they're charging a commission instead, which increases the ticket price.
What's the deal with the MTS Live app?
The MTS Live app is basically unusable. I've tried reinstalling it, but the problem persists. It's a shame, because the app looks nice, but it's not functional.
Can I get a refund for my MTS Live purchase?
I'm not sure if you can get a refund for your MTS Live purchase. I've tried contacting customer support, but they haven't been helpful. You might want to try reaching out to them directly.
Is MTS Live a scam?
I think it's fair to say that MTS Live is a total letdown. The cashback deal is nothing more than a scam, and the customer support is non-existent. I'm extremely disappointed in the service I've received from MTS.
check_circlePros
- •The website is well-designed, but that's where the positives end.
- •I appreciate the idea of a cashback deal, but it's been taken away from us.
- •The app looks nice, but it's completely unusable.
- •Customer support is non-existent, which is a major letdown.
- •The commission they're charging is a huge turn-off.
- •The idea of a cashback deal was a good one, but it's been ruined by MTS Live's poor execution.
cancelCons
- •The website is a complete nightmare to use.
- •The cashback deal is nothing more than a scam.
- •The app is basically unusable.
- •Customer support is non-existent.
- •They're charging a commission, which increases the ticket price.
- •They're taking away our cashback rewards, which is a huge disappointment.
- •The app looks nice, but it's not functional.
- •The commission they're charging is a huge turn-off.
