Editor's Summary

MEGAfon's home internet service may be fast and reliable, but its contractual and technical issues make it a poor choice for customers. The service requires a loan to purchase equipment, and customers are locked into the service for the duration of the loan. Additionally, customers cannot return the equipment after the loan is paid off.

My Experience with MEGAfon's Home Internet Service

I recently tried to switch to MEGAfon's home internet service, but my experience was disappointing.

Background

I've been using MEGAfon's mobile internet service for work, including video conferencing and remote access to infrastructure. The service has been reliable and fast.

However, when I switched to MEGAfon's home internet service, I encountered several issues.

Technical Issues

After submitting my application, I was told that I needed to take out a loan to purchase equipment for the home internet service. The loan would cost me 150 rubles per month for three years, totaling 5400 rubles.

I was also told that I couldn't use my own router, as it wouldn't be compatible with MEGAfon's network.

Contractual Issues

MEGAfon's contract for the home internet service includes a clause that prohibits customers from canceling the service before the loan is paid off. This means that customers are locked into the service for the duration of the loan, even if they want to switch to a different provider.

I was also told that I couldn't return the equipment after the loan was paid off, as it would still be owned by MEGAfon.

Conclusion

My experience with MEGAfon's home internet service was disappointing, and I would not recommend it to others.

While the service may be fast and reliable, the contractual and technical issues make it a poor choice for customers.

Featured FAQ

What is MEGAfon's home internet service?MEGAfon's home internet service is a high-speed internet service that provides fast and reliable connectivity for homes and businesses.

What are the technical requirements for MEGAfon's home internet service?MEGAfon's home internet service requires a compatible router and equipment, which must be purchased through MEGAfon's loan program.

Can I use my own router with MEGAfon's home internet service?No, MEGAfon's home internet service requires a compatible router and equipment, which must be purchased through MEGAfon's loan program.

Can I cancel MEGAfon's home internet service before the loan is paid off?No, MEGAfon's contract for the home internet service includes a clause that prohibits customers from canceling the service before the loan is paid off.

What happens to the equipment after the loan is paid off?The equipment remains the property of MEGAfon, and customers cannot return it after the loan is paid off.