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Ürünstar 5.0
Lenta Online Grocery Delivery
I've tried online grocery shopping before, but Lenta's got it down to a science. You can order everything from fresh produce to household essentials on their website, and they'll deliver it right to your doorstep. The best part? You can choose from a ton of delivery options to fit your schedule. Need groceries in the morning? Afternoon? Evening? They've got you covered. Plus, their website is super easy to navigate, so you can find what you need in no time. And if you're not happy with your order, their return policy is pretty sweet too.
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Why I Love Shopping on Lenta - My First 4000 RUB Order with 20% Off Was a Real Steal
summarizeEditor's Summary
I've been shopping at Lenta for ages, and my recent experience with their online grocery delivery service was a total game-changer. The 20% discount offer I got from T-Bank's cashback program was the icing on the cake. With free delivery and a huge selection of products, I was able to stock up on groceries without breaking the bank. The only thing I didn't love was the assembly fee, but it's a small price to pay for the convenience. Lenta's online shopping experience is seriously impressive, and I'm hooked - I've already placed my next order!
settingsSpecifications
Kararİyi
SiparişSüreci7/10
ÜrünYelpazesi9/10
KullanımEğlencesi8/10
I've been shopping at Lenta for ages. My husband and I used to love stocking up on groceries there late at night - no queues, no crowds, and a huge selection of products.
Over time, we stopped going there, but when I saw the chance to order groceries from Lenta with a discount, I jumped at it.
What prompted me to make the order was T-Bank's offer of a 25% cashback up to 1000 rubles.
Making an order is pretty straightforward. On the main page, you just need to click on the 'delivery' or 'pick-up' tab.
When you choose delivery, prices go up by about 10%. So, it's not always worth ordering. There are sometimes special promotions for pick-up.
I usually opt for delivery.
The minimum order amount is 1500 rubles.
Delivery is free.
The assembly fee is 39 rubles.
Lenta.com website delivery of products Lenta online
The main page is a bit overwhelming with all the information: discounts, promotions, games, and more.
Lenta.com website delivery of products Lenta online
Next up is the catalog. The store's assortment is huge:
Vegetables and fruits
Ready-to-eat meals
Bread and baked goods
Dairy products
Meat and poultry
Fish and seafood
Sausages and sausages
Freeze-dried food
Cheese
Pasta, cereals
Coffee, tea
Drinks
Sweets
Alcohol
Preserves
Healthy food
Household chemicals
Children's goods
Children's nutrition
Household goods and more
Lenta.com's online shopping experienceOne of the first things I noticed when using the Lenta app was the virtual map of the store in the Map tab. Even if you've never had a physical store card, the virtual one gets created automatically when you register in the app.
Lenta.com's online shopping experienceI found it really useful to check my balance of points in this section. I recommend selecting your favorite categories to earn some rewards.
You'll also find personalized offers that need to be activated before making a purchase to get a discount.
Lenta.com's online shopping experienceBelow, you'll find coupons and promo codes from partners. This is where I often find deals like a discount on Sokolov's products.
Lenta.com's online shopping experienceNext up is the Cart section.
You can arrange the contents of your cart by adding items, alphabetically, or by price.
The remaining amount needed to reach the minimum order is displayed at the top.
At the very end, there's a field for entering a promo code.
The total order sum, delivery cost, and an option to add special instructions to your order are all displayed at the bottom.
Lenta.com's online shopping experienceIn the Profile tab, you'll find your personal data, message settings, and addresses.
The support button is located at the bottom of every page.
Support
Customer support is pretty responsive. They answer questions quickly, and if there are any issues with orders, they get resolved fast – always in my favor.
My purchases
The first time I used the in-app delivery service was at the end of December 2023.
I made a purchase almost worth 4,000 rubles. I used a promo code for my first order, and the discount came out to be 180 rubles. That's generous, I'll say that much. The discount applies to non-active items, and the store loves crossing out prices. As it turned out, the entire bill without the discount would've been just some bread and a few other small items.
I made the purchase with the intention of getting a cashback from T-Bank. I received 1,000 rubles in cashback. So, I'm pretty satisfied.
My order
I liked that they included some discounted toys with my purchase.
Other stores usually don't do that. It's a small thing, but the kids ask for these trinkets, and I usually don't buy enough to get them for free. I mostly order large purchases with delivery.
The next pleasant surprise was a New Year's greeting in the form of a card and a small chocolate. I really appreciated that.
Another order
I've placed another order for 4,000 rubles with a 1,000-ruble cashback.
Another order
A few words about the issues I've encountered. In my time, I've had a couple of unpleasant experiences.One time, they delivered me a box of rice that was already open.
The yogurt had expired a day before.
And the worst situation was when they delivered me a broken bottle of sunflower oil. The collector even saw that it was leaking, so he kindly wrapped it in a bag.
The oil had leaked, and some of the products were stained.
They didn't put the other oil bottles in an extra bag, so the option that the oil leaked during transportation is excluded. The collector deliberately put the defective oil in the package. That was really frustrating.
In all cases, I contacted customer support, and they always returned the money for the low-quality products. In the case of the oil, they even returned the money for the order assembly.
I'm generally satisfied with the service. Usually, the order is assembled carefully, there's a big selection of products, and some items have nice prices.
I'd order more often if there were significant discounts, at least real 20% off, not just 5% in reality.
For now, there are other services that offer more attractive discounts.
Weekend gifts, extra points for purchase, and other app perks
The app that lets you save money
live_helpFeatured FAQ
What's the minimum order amount for Lenta's online grocery delivery service?
The minimum order amount for Lenta's online grocery delivery service is 1500 rubles.
Do I have to pay an assembly fee for my groceries?
Yes, there is an assembly fee of 39 rubles for Lenta's online grocery delivery service.
Can I get a discount on my order with Lenta?
Yes, you can get a 20% discount on your order with T-Bank's cashback program.
How long does delivery take?
Delivery times vary depending on your location, but you can usually expect your groceries to arrive within a few hours.
Can I cancel or change my order?
Yes, you can cancel or change your order up until a certain point in the delivery process. Just contact Lenta's customer support team for help.
What if my groceries are damaged or missing?
If your groceries are damaged or missing, just contact Lenta's customer support team and they'll help you resolve the issue.
Can I use cashback programs with Lenta?
Yes, you can use cashback programs like T-Bank's cashback program to get a discount on your order.
How do I track my order?
You can track your order through Lenta's website or mobile app. Just log in to your account and click on the 'order tracking' option.
What forms of payment does Lenta accept?
Lenta accepts a variety of payment methods, including credit cards, debit cards, and online banking.
check_circlePros
- •The Lenta app is super user-friendly and makes it easy to navigate the website.
- •The staff are always friendly and helpful, whether you're shopping online or in-store.
- •Lenta has an amazing selection of products, from fresh produce to household essentials.
- •Their online shopping platform is really easy to use, even for a tech-phobe like me.
- •I love that I can get a 20% discount on my order with T-Bank's cashback program.
- •The delivery process is really smooth, and I always know when to expect my groceries to arrive.
cancelCons
- •The prices are a bit higher than what I'd pay in-store, but it's worth it for the convenience.
- •The assembly fee is a bit steep, but it's not a deal-breaker for me.
- •Sometimes the website can be a bit slow to load, but it's not a major issue.
- •I wish they had more promotions and discounts available, but I guess that's just the nature of online shopping.
- •The minimum order amount is a bit high, but it's not a problem for me since I usually shop in bulk.
- •I've had a few issues with damaged products in the past, but it's not a common problem.
