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A Disappointing Experience at Gorinka Uzornitsa: Lessons Learned the Hard Way
Jason_Fields
In My City•3 hours ago
1
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Gorinka Ornament Kindergarten, Moscow
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Gorinka Ornament Kindergarten, Moscow

As a Moscow parent, you're probably on the hunt for a kindergarten that's got it all - a safe space for your little one to explore, supportive teachers who'll guide them every step of the way, and a curriculum that's both fun and educational. Gorinka Ornament Kindergarten checks all these boxes and then some.
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A Disappointing Experience at Gorinka Uzornitsa: Lessons Learned the Hard Way

summarizeEditor's Summary

We thought we'd found the perfect daycare, but things quickly took a turn for the worse at Gorinka Uzornitsa. The huge facility and separate changing rooms were a major plus, but the lack of consistency in the caregivers and the quality of care ended up being a total letdown. Our kid loved the daycare at first, but it wasn't long before they were struggling to adjust to the constant changes. We saw seven different caregivers come and go in just a few months, and it was chaos. We ended up pulling our kid out of the daycare just a month before the first major incident – and that's a whole other story.

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settingsSpecifications

KararKötü
Kalite2/10
HizmetKalitesi1/10
KadınEğitimi3/10
ÇocukGelişimi4/10
A Disappointing Experience at Gorinka Uzornitsa: Lessons Learned the Hard Way
We walked into Gorinka Uzornitsa expecting a lot, and at first, it seemed like we'd found the perfect daycare. The place is huge, with separate changing rooms, a massive dining hall, and even its own kitchen. The psychologist, Daria, and the security guard made a great first impression. The yard's well-maintained and safe – it all looked super promising.
But our initial good vibes didn't last long.
We enrolled our kid in the daycare for about five months. During that time, we saw more than seven caregivers come and go. Only two of them showed any real professionalism. The others just didn't have the basic teaching skills or know how to interact with little kids. Our kid couldn't get used to one caregiver before another unknown person showed up. Although he initially loved going to the daycare with a positive attitude.
The first major incident happened in August – just a month before we left. I showed up to pick him up in the evening, and he was completely soiled. As soon as he saw me, he refused to let anyone else change him. I took him to the bathroom, turned on the water – and realized they didn't have hot water in the facility. When I asked the nanny (who barely spoke Russian and understood even less), she just vaguely replied that there was no hot water 'all day'.
I quickly cleaned him up, changed his diaper, and took him home. But that evening, when I decided to properly wash him in the bathtub, I was horrified by the state of his legs – they were raw and blistered from the soiled diaper. It was a mess. He couldn't even walk properly.
I immediately reported this to the director. She feigned shock and outrage, assured me she'd 'take all necessary measures,' and begged us to stay, apologizing profusely. They replaced the caregiver, and we decided to give the daycare another chance.
The new caregiver was actually decent – she kept a close eye on the kids, was involved in the process, and cared about them. However, this only lasted for two weeks. After that, another 'replacement' appeared.
From then on, we started noticing some disturbing signs. In the evenings, our kid would literally grab for food – something completely out of character for him. I remembered that when we first enrolled him (the daycare is paid, after all), I specifically asked if they'd supplement his meals. The director assured me, 'Of course! In the nursery, caregivers always make sure the kids eat well, and if needed, they'll even supplement their meals.'
But reality was far from it. I observed the mealtime process and realized they weren't supplementing anyone's meals – not even our kid's. Moreover, during meals, the caregiver and nanny would step behind a screen and quietly eat while leaving the kids unattended.
One day, our son was playing at the table – pouring juice from a cup into a plate with a spoon. The caregiver, popping out from behind the screen, got angry, rushed over, threatened him with her finger, roughly pulled his hand, wiped his hands, and sent him away from the table – about 20 centimeters away. Of course, he refused to eat. No one offered to supplement his meal – he went hungry and fell asleep.
Later, during snack time, they gave the kids cupcakes and milk – a treat everyone loves. Our kid started eating, but they pulled him away from the table before he could finish his snack or even drink his milk. He came home hungry, irritable, and exhausted.
Such treatment of children is, in my opinion, completely unacceptable and goes beyond any norms.
After all these incidents, we decided to leave the daycare. They returned the money for the remaining days of the month – the new director had already processed the refund. However, they refused to return the entrance fee.
The good news is that the director who took us in and failed to take any real measures to improve conditions and treatment of children was fired. This gives some sense of justice.
We've since transferred to a state-run daycare, and the difference is staggering. The staff is polite, the caregiver is a real professional with a teaching background. She knows how to engage the kids, treats them with warmth and attention. Most importantly, our kid now runs to the daycare every morning with a smile.
What We Learned
Our experience at Gorinka Uzornitsa taught us the importance of doing thorough research and asking the right questions before enrolling our child in a daycare. We should have been more vigilant and paid closer attention to the caregivers' qualifications and behavior.
We also learned that it's essential to establish open communication with the daycare staff and directors. If we had expressed our concerns and complaints more effectively, maybe some of the issues could have been resolved sooner.
Lastly, we realized that our child's well-being and happiness are worth fighting for. We should have stood up for him and demanded better treatment and care from the daycare staff.
What We Wish We Had Known
We wish we had known about the high turnover rate of caregivers and the lack of professionalism among some of them. We also wish we had been aware of the inadequate mealtime procedures and the way the caregivers interacted with the children.
Had we known these things, we might have made a more informed decision about enrolling our child in Gorinka Uzornitsa.
What We Would Do Differently
If we had to do it all over again, we would have done more research on the daycare and its staff. We would have asked more questions and paid closer attention to the caregivers' behavior and qualifications.
We would have also established a more open line of communication with the daycare staff and directors. We would have expressed our concerns and complaints more effectively and demanded better treatment and care for our child.
Lastly, we would have been more vigilant and proactive in monitoring our child's well-being and happiness. We would have stood up for him and fought for his rights as a child in the daycare.

live_helpFeatured FAQ

What was the biggest problem you had with Gorinka Uzornitsa?

The biggest problem was the lack of consistency in the caregivers and the quality of care. We saw seven different caregivers come and go in just a few months, and it was total chaos.

How long did your kid attend Gorinka Uzornitsa?

Our kid attended Gorinka Uzornitsa for about five months before we pulled them out. It was a tough decision, but we felt like it was the best choice for our kid's well-being.

What was the first major incident that happened?

The first major incident happened just a month before we left. I showed up to pick up our kid in the evening, and they were completely soiled. As soon as they saw me, they refused to let anyone else change them.

Did you ever get any satisfaction from the director?

To be honest, getting answers from the director was a major pain point. They often seemed dismissive of our concerns.

Would you recommend Gorinka Uzornitsa to other parents?

No, I wouldn't recommend Gorinka Uzornitsa to other parents. The lack of consistency in the caregivers and the quality of care was a major red flag for us.

What did you like about Gorinka Uzornitsa initially?

We loved the huge facility and separate changing rooms. The yard was also really safe and secure, which was a major plus for us.

How did your kid adjust to the constant changes in caregivers?

Our kid struggled to adjust to the constant changes in caregivers. They loved the daycare at first, but it wasn't long before they were feeling really anxious and stressed out.

What did you learn from your experience at Gorinka Uzornitsa?

We learned that consistency is key when it comes to childcare. If a place can't provide a stable and nurturing environment, it's not worth the risk.

check_circlePros

  • •The facility is huge and well-maintained, with separate changing rooms and a massive dining hall.
  • •The yard is safe and secure, which is a major plus for parents.
  • •The initial impression from the psychologist, Daria, and the security guard was great – they seemed super professional.
  • •The kitchen is on-site, which is convenient for parents.
  • •The video monitoring system is a nice touch – it gives parents peace of mind.
  • •The daycare accepts kids from an early age, which is a big plus for working parents.

cancelCons

  • •The quality of care was all over the place, with some caregivers being way more qualified than others.
  • •We saw seven different caregivers come and go in just a few months, which was really tough on our kid.
  • •Getting answers from the director was like pulling teeth – it was a major pain point.
  • •The daycare's contract is pretty one-sided, with few protections for parents.
  • •The relationship between the caregivers and our kid was strained, to say the least.
  • •The quality of care went downhill over time, which was really disappointing.

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Gorinka Ornament Kindergarten, Moscow

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