A Recipe for Disaster: My Awful Experience with Good Staff Solutions
check_circlePros
- Their website design is pretty sweet
- Their job listings are up-to-date and well-organized
- The bot they use for initial screenings is actually pretty cool
- They have a lot of job openings to choose from
- Their website is mobile-friendly and easy to navigate
- The layout is clean and easy to follow
cancelCons
- The application process was super frustrating
- I never got any feedback on my application
- It's like they think we're just waiting for a call back
- Their customer support is non-existent
- I was really disappointed in the whole experience
- The lack of communication is appalling
Editor's Summary
I'm still on the hunt for a job, and I've been browsing through job sites and applying to positions that match my experience and skills. I came across a vacancy at Good Staff Solutions, a leading recruitment agency, and applied for the role of Product Manager. Despite having limited experience in that area, I received an invitation to chat with their bot. I answered all the questions, attached my resume, and... crickets. I mean, I've been ghosted by some girls, but this was a whole new level. I figured I wasn't a good fit, so I requested feedback. But silence. Most agencies will at least give you a rejection letter, but ignoring applicants is a common practice in the job market. I've had some bad experiences with job agencies before, but this one takes the cake.
Specifications
I'm still on the hunt for a job, and I've been browsing through job sites and applying to positions that match my experience and skills. Recently, I came across a vacancy at Good Staff Solutions, a leading recruitment agency. I applied for the role of Product Manager, despite having limited experience in that area, and received an invitation to chat with their bot. I answered all the questions, attached my resume, and... crickets. I mean, I've been ghosted by some girls, but this was a whole new level.
I figured I wasn't a good fit, so I requested feedback. But silence. Most agencies would at least give you a rejection letter, but ignoring applicants is a common practice in the job market. It's like they think we're just waiting for a callback.
A few months later, I saw another vacancy at the same agency for an HR Specialist. I thought, 'Hey, I've got experience in that area, so why not give it another shot?' I applied again, answered all the questions, and attached my resume. The next day, I received a message saying they needed an HR person ASAP and I was invited to a 20-30 minute presentation on Zoom. The catch? It was scheduled for 6 pm, and the invitation was sent by a bot. It felt like they thought all applicants were just sitting around waiting for interviews and didn't need to be coordinated. Who does that?
Fortunately, I had no plans for that day, but if I had, I would have been pretty upset. The thing is, there was no presentation. I waited on Zoom for 40 minutes, reading on my tablet while staring at the computer screen, waiting for the meeting to start. I was starting to think I was going crazy.
It turned out there was no meeting at all, and, as usual, no one responded to my messages. I'm starting to think they're not even hiring anyone.
I think it's only polite to notify applicants if a meeting is canceled or rescheduled. When I worked in HR, that's exactly what we did. It's basic courtesy and reflects well on the agency. Come on, guys.
I'm writing this review a few days after the fact, giving the agency a chance to reach out and clarify things. But since they haven't, I can only assume this is how they treat people. And let me tell you, it's not good.
So, please, don't waste your time with this agency! Good luck with your job search, and may you find a company that values its applicants. Trust me, you won't regret it.
