Golden Apple App Review: Loyalty Program Breakdown

My Experience with the Golden Apple App and Its New Loyalty Program

summarizeEditor's Summary

I've been using the Golden Apple app for over three years, but the recent overhaul and new loyalty program have seriously upped the ante. With four levels to climb, the more you spend, the higher up the loyalty ladder you'll go, unlocking more rewards and discounts. I'm loving the free shipping on orders over 10,000 rubles, but there are some drawbacks to consider. In this review, I'll break down the loyalty program and share my honest experience with the app.

settingsSpecifications

Kiosk9/10

Rewards9/10

VerdictPerfect

LuckyWheel8/10

UygulamaKalite9/10

LoyaltyProgrami8/10

Hello there, fellow beauty enthusiasts!

I've been using the Golden Apple app for ages - it's the official app of the well-known cosmetics and perfume store Golden Apple. I've had it installed for over three years now, but recently it got a major overhaul, and so did the store's loyalty program. That's what I want to dive into in more detail.

Golden AppleWhat's This Loyalty Club Business?

This is the new name for the store's loyalty program. Now, there are four levels to climb, and it's all based on how much you spend in the store over the past 12 months. The more you spend, the higher up the ladder you'll go. Each level unlocks more rewards and discounts from the store.

The Levels

There are four levels:

Beauty Seeker (0-10k rubles)Level 1Beauty Enthusiast (10-60k rubles)Level 2Beauty Connoisseur (60-150k rubles)Level 3Beauty Legend (over 150k rubles)Level 4I'm currently on level two, so I can only see the benefits of the previous levels, not the next ones.

Beauty Points and the Kiosk

Now, you earn not only points that can be redeemed for purchases, but also beauty points for your shopping.

KioskYou can also get them by completing tasks and buying specific products.

RewardsThis is the internal wheel where you can spend points on gifts, miniatures, discounts, or exchange them for bonuses.

KioskYou can do this in the kiosk. The gift selection there is huge, it's constantly updated and replenished.

Lucky WheelBonus: Only This Month - Lucky Wheel

This is the new game in the app. If you log in every day, they give you rewards. The first try is free, subsequent attempts cost rewards.

Lucky WheelIn the game, you can get various promo codes for discounts, bonuses, and rewards.

Lucky WheelWhat Did I Win?

I tried to log in every day for a month.

I won a huge number of promo codes, but I only used one. I also got bonus points and rewards.

RewardsWhat Did I Order?

I ordered two sets of 400 rewards each using the rewards I earned.

1. Samples from La Roche-Posay & Vichy

Samples from La Roche-Posay & Vichy2. ZA perfume

Gift Set from Golden AppleMy Unboxing Experience with Golden Apple

I'm excited to show you what came in the first package:

Freebies from La Roche-Posay & VichyThe second package is still on its way.

Shipping

There are two ways to receive your purchases: courier delivery or in-store pickup. You can pick up your order from the Golden Apple store or from one of their many drop-off points near your location.

You can track your courier delivery through the app.

Delivery is free for orders above 1500 rubles; otherwise, you'll need to pay for it.

In-Store PickupMy Verdict

I really like the app - it's super intuitive and visually appealing. The new loyalty program encourages me to make more purchases, and I appreciate the option to choose my own freebies instead of getting random ones. There are also fun games in the app that reward you with real prizes for your activity.

Golden ApplePros & Cons

Convenient appEasy to useBeautiful designYou can earn and redeem pointsCons

It makes me want to buy more than I need

live_helpFeatured FAQ

How does the loyalty program work?

The loyalty program has four levels: Beauty Seeker, Beauty Enthusiast, Beauty Connoisseur, and Beauty Insider. Each level unlocks more rewards and discounts from the store. You earn points for every purchase, and the more you spend, the higher up the ladder you'll go.

What are the benefits of the loyalty program?

As a member of the loyalty program, you'll enjoy free shipping on orders over 10,000 rubles, exclusive discounts, and early access to new products. You'll also get a birthday gift and special offers on your anniversary of joining.

Can I use the app on multiple devices?

Yes, you can use the Golden Apple app on multiple devices, including smartphones and tablets. Simply download the app and log in with your account credentials to access your rewards and shopping history.

How do I track my rewards and points?

You can track your rewards and points in the app by navigating to the 'Rewards' section. Here, you'll see your current points balance, rewards earned, and any upcoming rewards.

Can I cancel my loyalty program membership?

Yes, you can cancel your loyalty program membership at any time by contacting customer support. Please note that canceling your membership will result in the loss of any accumulated points and rewards.

Do I need to create an account to use the app?

Yes, you'll need to create an account to use the Golden Apple app. This will allow you to access your rewards, shopping history, and exclusive discounts.

Can I use the app offline?

Yes, you can use the Golden Apple app offline, but some features may not be available. You can still view your rewards, shopping history, and exclusive discounts, but you won't be able to make purchases or access certain features.

How do I contact customer support?

You can contact customer support by navigating to the 'Help' section in the app and selecting 'Contact Us.' You can also reach out to us via email or phone.