DPD Delivery Service Review

We recently had a terrible experience with DPD's delivery service. Despite the initial promise of a free delivery, our order was delayed multiple times, and we were left waiting for weeks. The delivery process was chaotic, and we were forced to take matters into our own hands to get our purchase.

We ordered a treadmill from Sportmaster in early April, and the delivery was supposed to take place between April 7th and 9th. However, the delivery was delayed multiple times, and we were left waiting for weeks. The delivery team failed to communicate with us, and we were left in the dark about the status of our order.

On one occasion, the delivery team arrived at our doorstep without a cargo handler, and we were forced to help them carry the 76 kg treadmill up to our third-floor apartment. The delivery team's attitude was dismissive and unhelpful, and we felt like we were being taken advantage of.

We eventually received our order on April 25th, but the experience left a sour taste in our mouths. We would not recommend DPD's delivery service to anyone, especially those who are looking for a hassle-free experience.

Editor's Summary

DPD's delivery service failed to deliver our order on time, and we were left waiting for weeks. The delivery team's attitude was dismissive and unhelpful, and we were forced to take matters into our own hands to get our purchase.

Featured FAQ

What happened with your delivery order?Our delivery order was delayed multiple times, and we were left waiting for weeks. The delivery team failed to communicate with us, and we were left in the dark about the status of our order.

What was the attitude of the delivery team like?The delivery team's attitude was dismissive and unhelpful. They failed to communicate with us and seemed to be taking advantage of us.

Did you receive your order eventually?Yes, we eventually received our order on April 25th, but the experience left a sour taste in our mouths.

Would you recommend DPD's delivery service?No, we would not recommend DPD's delivery service to anyone, especially those who are looking for a hassle-free experience.

What was the reason for the delay?The reason for the delay was not communicated to us, and we were left in the dark about the status of our order.

What was the condition of your order when it arrived?Our order arrived in a relatively good condition, but the packaging was damaged, and the treadmill was heavy.