My Boxberry Delivery Service Disaster: A Cautionary Tale
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Tourism
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Axiosmus
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Axiosmus

I've tried a bunch of transportation solutions, but Axiosmus really stands out for its great value for money. It's perfect for anyone who wants a hassle-free experience with top-notch customer support. The build quality is seriously impressive, and the customer support team is always available to help. I've had a great experience with Axiosmus so far, and I'd definitely recommend it to anyone looking for a reliable transportation solution. Whether you're short on time or just want to avoid the stress of dealing with traffic, Axiosmus has got you covered.
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My Boxberry Delivery Service Disaster: A Cautionary Tale

summarizeEditor's Summary

I had a complete nightmare with Boxberry's delivery service. I'd used them before without issues, but this time it was a total disaster. The free courier delivery option seemed like a good idea, but it ended up being a huge mistake. I was left waiting all day with no sign of my order, and the customer support was basically useless. If you value your sanity, stay far, far away from Boxberry's delivery service.

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My Boxberry Delivery Service Disaster: A Cautionary Tale
I recently ordered from iheb, and everything went smoothly, but I decided to use Boxberry's delivery service, which I'd used without issues in the past. This time, I opted for the free courier delivery, and that's when the problems started!
The order was scheduled for delivery between 10 am and 3 pm on December 7, 2019. I waited all day, and by 3 pm, I was getting desperate. I started searching for the courier, first through Boxberry's service and then through Axiomus. The chaos in this company is mind-boggling - it's like trying to solve a never-ending puzzle.
My order couldn't be found by either the phone number or the order number. Then, the operator told me that Boxberry was at fault for not providing the correct information, and the order would be delivered on December 9, 2019, between 10 am and 3 pm. They claimed they couldn't help me, and I was basically told to call Boxberry. It was a complete mess!
I'm pregnant, and this order contained essential vitamins and medications that I desperately needed. I was extremely frustrated, to say the least.
I tried to resolve the issue by writing a complaint to Boxberry and Axiomus, but it was a total waste of time. The order wasn't delivered on December 7, 2019, as scheduled, and no one apologized for the inconvenience.
December 9, 2019, arrived, and I waited from 10 am, starting to call around 1 pm. No one contacted me until 4 pm, and even then, it was just a generic message. The courier was nowhere to be found, and my order had been stolen. I couldn't find the courier or get any answers - it was a complete disaster.
I've had it with Axiomus's service - they're a total mess. I'm not kidding when I say they don't work. They can't even resolve simple issues, and I wouldn't recommend their service to my worst enemy. It's a nightmare.
Not a single positive aspect of their service stands out. Their customer service is non-existent, and their delivery is a joke. I'm still trying to wrap my head around the whole ordeal.
Customer service, speed, and punctuality - these are just pipe dreams for Axiomus.
I've tried to be patient and give them the benefit of the doubt, but it's clear that Axiomus is not a reliable service provider. Their lack of communication and inability to resolve issues in a timely manner are major red flags.
I've dealt with my fair share of delivery issues in the past, but this experience with Axiomus takes the cake. It's unacceptable that a company can't even deliver a simple package on time, let alone provide decent customer service.
As a consumer, I expect a certain level of service from companies, especially when it comes to delivery. Axiomus has failed to meet even the most basic expectations, and I wouldn't recommend their service to anyone.
So, if you're thinking of using Axiomus for your delivery needs, think twice. Trust me, you won't be happy with the results.
Thanks for reading my rant. If you want to see more reviews like this, check out my other posts:
SDEK - a wild ride of quality or just luck Loyalty to quality - quality is just a myth Party food - a review from an anti-foodie Mattresses for comfort - what's the catch? My favorite perfume website - always quality, always affordable Outlet stores in Moscow

live_helpFeatured FAQ

What happened when you tried to contact customer support?

I called Boxberry's customer support multiple times, but they kept saying they couldn't find my order. They blamed me for not providing the right info, which was super frustrating.

How long did you have to wait for your delivery?

I waited all day from 10 am to 3 pm, but my order never showed up. The operator told me it would be delivered the next day, but that didn't happen either.

Did you experience any issues with your order being lost?

Yeah, my order was nowhere to be found, and the customer support was basically useless in helping me resolve the issue.

Can you recommend an alternative delivery service?

Based on my experience, I'd say avoid Boxberry's delivery service altogether and go with a different provider.

How did you feel about the customer support?

I was super frustrated with the lack of help and unhelpful operators. It was a complete disaster from start to finish.

Were there any positive aspects of your experience?

Unfortunately, there were none. The whole experience was a total disaster.

Can you provide more information about your experience with Boxberry?

I'd be happy to share more about my experience. It's a cautionary tale about the importance of choosing a reliable delivery service.

What would you say to someone considering using Boxberry's delivery service?

I'd say stay far, far away from Boxberry's delivery service. It's just not worth the hassle and frustration.

check_circlePros

  • Free courier delivery option
  • Wide coverage area
  • Variety of delivery timeslots
  • Competitive pricing
  • User-friendly website
  • Good communication with drivers

cancelCons

  • Poor communication with customer support
  • Long wait times for delivery
  • Difficulty tracking orders
  • Lack of accountability when things go wrong
  • Inconsistent delivery times
  • Unhelpful operators

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