Animal-ID Database
A Bumpy Ride with Animal-ID: Where Support Falls Short
summarizeEditor's Summary
I signed up for Animal-ID with my pets a few months back, but things took a turn for the worse when we needed to update their microchip numbers. We've been stuck on this issue for a while now, and it's been super frustrating. We reached out to Animal-ID's support team, but they went radio silent on us. We've been using the service for months, and it's been a real letdown.
settingsSpecifications
live_helpFeatured FAQ
What happens if I forget my login or password?
You can reset your login or password by clicking on the 'Forgot Password' link on the login page. If you're still having trouble, you can contact Animal-ID's support team for help.
Can I update my pets' microchip numbers online?
Unfortunately, our experience has been that the website won't let you update microchip numbers if you're having trouble accessing your account.
How do I contact Animal-ID's support team?
You can reach out to Animal-ID's support team through their website's contact form or by emailing them directly. Just be prepared for a potentially long wait for a response.
Can I use Animal-ID with multiple pets?
Yes, Animal-ID supports multiple pets, making it a convenient option for households with multiple furry friends.
What kind of health records can I keep track of with Animal-ID?
You can keep track of your pets' vaccination records, as well as other health-related info, using Animal-ID.
Is Animal-ID a good value for money?
Considering the features offered, Animal-ID is a good value for money. However, the frustrating experience we had with support might make you think twice.
Can I export my pets' health records from Animal-ID?
Unfortunately, our experience has been that Animal-ID doesn't provide an easy way to export your pets' health records.
What kind of support does Animal-ID offer?
Animal-ID offers support through their website's contact form and email. However, our experience has been that the response time is slow, and the support team may not always be helpful.
check_circlePros
- •Easy to sign up and register my pets initially
- •User-friendly interface for inputting microchip numbers
- •Good value for money, considering the features offered
- •Helpful for tracking my pets' vaccination records
- •Good for keeping my pets' health records organized
- •Supports multiple pets, which is super convenient for multi-pet households
cancelCons
- •Frustrating problems with recovering microchip numbers
- •Underwhelming support from Animal-ID
- •Website issues prevented us from accessing our account
- •Support team failed to respond to our queries
- •Update process was way more complicated than expected
- •No clear solution to our issue, despite multiple attempts
