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Home/Catalog/In My City/Shops, shopping centers/No, no, and no again – terrible product quality, no respect for customers
Linael Reviews
In My CityShops, shopping centers
Linael Reviews

I've been using Linael for a while now, and it's delivered solid performance every time. The design is straightforward, which makes daily use feel super seamless and hassle-free. It's exactly what I need for my daily tasks.

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No, no, and no again – terrible product quality, no respect for customers

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Posted last week
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StephBellReviewer Community Member

add_circle Pros

  • Prices line up with the major supermarket chain
  • Next‑day delivery arrived right on schedule
  • Courier let us inspect the items before signing for them
  • Cucumbers were super crunchy and fresh
  • Ordering online was quick and easy

remove_circle Cons

  • Flat 1,000‑ruble delivery fee no matter how big the order
  • Apples were soft and not uniformly green
  • Oranges had thick rinds and dry, unpleasant flesh
  • Pears were overly soft and almost over‑ripe
  • Fruit quality was far below what I expected
  • No clear info on returns or customer‑support

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Editor's Summary

I tried Abrikos because their prices seemed as low as the big chain Ashan. The courier showed up the next day, let us peek at the boxes before we signed, which was a nice touch. But that 1,000‑ruble delivery fee really stung, and the fruit let me down – the apples were mushy, the oranges had thick skins and dry pulp, and the pears were almost over‑ripe. The cucumbers were crisp, yet the whole deal fell short on value for money.

Specifications

Цена6/10
ВердиктУжасный
Качество мяса3/10
Качество овощей5/10
Качество фруктов4/10
Качество продукта4/10
Стоимость доставки3/10

Hey everyone!

One sunny Sunday, my husband and I skipped our usual Ashan run and tried ordering online. Home delivery’s supposed to be modern and super convenient, right?

We ended up on Abrikos – the prices looked decent and were about the same as Ashan’s. In the end we spent about 5.5 thousand rubles.

First surprise: delivery costs at least 1,000 rubles, no matter how much you order.

The delivery itself was fine—they showed up the next day, handed everything over, and gave us a chance to check the list.

Now onto the juicy part – product quality. Let’s start with the fruit.

The apples were just okay. In the photos you can see they’re not perfectly green and they’re a bit soft for their variety.

The oranges had a thick rind, and inside they were dry and kind of nasty. The pears were overly soft, almost over‑ripe – but hey, some people like that.

The veggies were a mixed bag—the cucumbers were super crunchy and tasty; we ate a kilo in three days. The broccoli was decent, not perfect but no gray tips either. The iceberg lettuce was a letdown—it looked wilted, like it’d been sitting in the warehouse forever.

And the worst part— the meat. The chicken breast wasn’t rotten, but it wasn’t fresh either; there was a faint off‑smell. The turkey was passable. But the cod fillet… First off, they only sell it in a minimum three‑kilogram pack! And the packaging—oh man, it drove me nuts. Just loose fillets in an open bag.

See those tails sticking out? The fillet itself is dry as a bone and smells like fish that’s been stuck in the freezer forever.

Bottom line: I can’t recommend this sketchy company. They store food in questionable conditions, and the quality is worse than Ashan’s. Low prices don’t make up for what’s happening at Abrikos. At best you could buy dry goods there, and even those aren’t that terrible.

Featured FAQ

Why does Abrikos charge a 1,000‑ruble delivery fee for any order?

Abrikos uses a flat delivery surcharge of 1,000 rubles to cover logistics. It doesn’t change based on how much you spend, so small orders feel pricey.

How does Abrikos' pricing compare to Ashan?

Product prices are roughly on par with Ashan, but the extra delivery fee can push the total higher. For bigger baskets the price gap narrows, yet the fee still hurts value for money.

Can I return bad fruit if it’s not fresh?

Abrikos’ site mentions a return window, but the process isn’t explained clearly. Contact customer support quickly and keep the packaging for a smoother claim.

Is the next‑day delivery reliable?

In our case the delivery arrived the next day as promised, and the courier let us verify the items on site. Reliability seems decent, but quality issues remain.

What fruit quality issues should I watch out for?

Customers have reported soft apples, thick‑skinned oranges that are dry inside, and pears that are over‑ripe. Check the produce carefully before accepting the delivery.

Are there any items that were satisfactory?

The cucumbers we got were crisp and crunchy, showing that some produce can be fresh. However, this was an exception rather than the rule.

How easy is the online ordering process?

The website is user‑friendly: you can add items to the cart, see prices, and schedule delivery in a few clicks. No major hurdles during checkout.

What should I do if I’m unhappy with the overall order?

Document the issues with photos, reach out to Abrikos’ support via phone or email, and request a refund or replacement. Prompt communication improves the chance of a resolution.

Does Abrikos offer any discounts or loyalty programs?

Currently there are no advertised loyalty schemes; occasional promotions appear on the homepage, but they don’t offset the fixed delivery fee.

Is Abrikos a good option for regular grocery shopping?

If you prioritize low product prices and fast delivery, Abrikos might work, but the high delivery charge and inconsistent produce quality make it a risky choice for regular use.

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