Megafon Nightmare: Be Cautious of Hidden Charges
add_circle Vorteile
- Cost-effective tariff with internet
- Convenient SIM card activation process
- Friendly customer support
- Wide range of tariff options
- Good coverage and network quality
remove_circle Nachteile
- Aggressive collection tactics
- Hidden charges without consent
- Rapid battery drain due to SIM card issue
- Difficulty in resolving the issue
- Damaged credit score
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Editor's SummaryMegafon's aggressive collection tactics and hidden charges have left a customer with a massive debt and a damaged credit score. Be cautious of similar situations and carefully review your account statements.
My Megafon NightmareAs a loyal customer, I was shocked to discover that Megafon had charged me a whopping -1195 rubles without my consent. The situation was further complicated by their aggressive collection tactics, including threats of court action and credit score damage.
My experience began when I purchased a Megafon SIM card to use as a secondary number for social media registration. The initial cost was 134 rubles, and I was pleased to find that the tariff with internet was more cost-effective than my existing MTS plan.
However, things took a turn for the worse when I inserted the Megafon SIM card into my iPhone 15 Pro. The battery life began to drain rapidly, and I noticed that my phone was constantly losing charge. I thought it might be a software issue, but it turned out to be a problem with the SIM card itself.
Hidden Charges and Aggressive Collection TacticsThe real nightmare began when I discovered that Megafon had charged me -1195 rubles without my consent. I had not used the SIM card for months, and I was shocked to see the massive debt on my account. When I contacted customer support, they told me that the charges were for the monthly tariff, but I had not used the service.
The situation escalated when I received a call from a Megafon representative threatening to block my number and send my debt to collectors if I did not pay the -550 ruble debt. I was shocked by their aggressive tactics and felt pressured into paying the debt.
ConclusionMy experience with Megafon has left a sour taste in my mouth. I would advise others to be cautious of hidden charges and aggressive collection tactics. It's essential to carefully review your account statements and understand the terms and conditions of your tariff.
Featured FAQWhat happened to the customer's account?The customer's account was charged -1195 rubles without their consent, and they were threatened with debt collection and credit score damage.
Why did the customer's phone battery drain rapidly?The customer's phone battery drained rapidly due to a problem with the Megafon SIM card.
What did the customer do to resolve the issue?The customer contacted customer support and was advised to switch to a tariff with no monthly fee.
What is the customer's advice to others?The customer advises others to be cautious of hidden charges and aggressive collection tactics, and to carefully review their account statements.
What happened to the customer's debt?The customer's debt was reduced to -8 rubles after they paid the -550 ruble debt, but they are still concerned about future charges.
What is the customer's overall experience with Megafon?The customer's experience with Megafon has been negative, with aggressive collection tactics and hidden charges leading to a damaged credit score.
