Panasonic Missed the Mark for Me - I'm Not a Fan
add_circle الإيجابيات
- The price of the product was competitive
- The camera itself looked nice and had some decent features
- I liked the idea of buying from a well-known brand like Panasonic
- The packaging was professional and looked high-end
- The product itself seemed like a good value for money
remove_circle السلبيات
- Delivery took way longer than promised, over two weeks
- They sent the wrong camera, which was a huge inconvenience
- Customer support was unresponsive and unhelpful
- I had to spend an hour on the phone trying to get the issue sorted out
- The whole ordeal has been a huge hassle and frustration
المعرض
Editor's Summary
I'm really disappointed with Panasonic's service. They promised delivery in 4-5 days, but it took over two weeks. The worst part was when they sent the wrong camera and then failed to get it sorted out. I'm still waiting for a resolution after a month of hassle and frustration.
Specifications
I was really disappointed with Panasonic's service. I'm used to online stores running smoothly, but they fell short.
They promised delivery in 4-5 days, but it took over two weeks. That's not exactly what I'd call prompt.
I ordered one camera, but what showed up was another one altogether. I had to spend an hour on the phone with their support team trying to get it sorted out.
They even scheduled a pickup for me to return the wrong camera, but the courier never showed up. And when I asked them to reschedule, I didn't hear back.
This whole ordeal has been going on for a month now, and I'm at my wit's end. The hassle and frustration aren't worth the money I could save buying from them again.