My Disappointing Experience with SberMobail
add_circle الإيجابيات
- Good network coverage
- Fast internet speed
- Good quality of service
- 100% cashback on first two months' tariffs
- International roaming services
remove_circle السلبيات
- Confusing tariffs and information
- Upselling by employees
- Higher prices than advertised
- Limited transparency about services and rates
- Difficulty in canceling subscription
المعرض


Editor's SummaryI tried SberMobail's new tariffs, but my experience was marred by confusing information and upselling. While the quality of service was good, I ultimately decided to cancel my subscription and return to my previous operators.
My Experience with SberMobailI decided to try SberMobail's new tariffs, which promised a significant discount on the first year. The initial offer was 149 rubles per month, but I soon discovered that the actual price was much higher.
When I visited the Sberbank office to sign up, I was bombarded by three employees who seemed more interested in selling me additional services than helping me with my query. They tried to upsell me on premium services and failed to provide clear information about the tariffs.
Quality of ServiceDespite the initial issues, I was pleased with the quality of service provided by SberMobail. The network coverage was good, and the internet speed was fast. I used SberMobail during a trip from Voronezh to Moscow and back, and it performed well.
My Experience with SberMobail's TariffsHowever, my experience with SberMobail's tariffs was disappointing. I was initially told that the minimum tariff was 299 rubles per month, but later discovered that it was actually 600 rubles. The employees claimed that I had to pay for two months upfront to avoid having my SIM card blocked.
I was also confused by the 100% cashback offer on the first two months' tariffs. The information was not clearly available in the Sberbank app, and I had to dig deep to find it. The employees seemed to be unaware of the offer, and I had to ask multiple times to get clarification.
ConclusionAfter a month of using SberMobail, I decided to cancel my subscription and return to my previous operators. While the quality of service was good, the confusing tariffs and lack of transparency were major turn-offs. I would recommend SberMobail to others, but only with the caveat that they should be prepared for some confusion and upselling.
Featured FAQWhat is SberMobail's minimum tariff?The minimum tariff for SberMobail is 299 rubles per month, but it can be higher depending on the services you choose.
Can I get a 100% cashback on my first two months' tariffs?Yes, SberMobail offers a 100% cashback on the first two months' tariffs, but you need to opt-in for the offer and meet the eligibility criteria.
How do I sign up for SberMobail?You can sign up for SberMobail at any Sberbank office or through the Sberbank app.
What is the coverage like for SberMobail?SberMobail has a good network coverage, but it may vary depending on your location.
Can I use SberMobail for international roaming?Yes, SberMobail offers international roaming services, but you need to check the rates and eligibility criteria before using it.
How do I cancel my SberMobail subscription?You can cancel your SberMobail subscription by visiting any Sberbank office or through the Sberbank app.
