Editor's Summary

We booked a 8-day, 7-night trip to Turkey with Level Travel, but what we got was a nightmare. Our flight schedule was constantly changing, and we would receive new updates every day. We would call Level Travel to confirm, and they would tell us that the new flight time was correct. But when we arrived at the airport, we would find out that the flight time had changed again. The hotel room we were given was dirty and had a strong smell of sewage. We were told that the hotel was fully booked, but when we spoke to other tourists, we found out that they had been given rooms with the same issues.

Our Horrific Experience with Level Travel

We booked a 8-day, 7-night trip to Turkey with Level Travel, but what we got was a nightmare.

Our tour operator was Anex Tour, and we were looking forward to a relaxing vacation. However, things took a turn for the worse when we started receiving constant updates about our flight schedule.

Every day, we would receive a new update about our flight time, and it would change multiple times. We would call Level Travel to confirm, and they would tell us that the new flight time was correct. But when we arrived at the airport, we would find out that the flight time had changed again.

One of the biggest issues we faced was the lack of communication from Level Travel. They would not respond to our calls or emails, and when they did, they would be unhelpful and unprofessional.

We also had issues with the hotel we were staying at. The room we were given was dirty and had a strong smell of sewage. We were told that the hotel was fully booked, but when we spoke to other tourists, we found out that they had been given rooms with the same issues.

When we tried to contact Level Travel to resolve the issues, they were unresponsive and unhelpful. We were left to deal with the problems on our own, and it was a stressful and frustrating experience.

Pros:

- Constant updates about our flight schedule- Unhelpful and unprofessional customer service- Dirty and smelly hotel rooms- Lack of communication from Level Travel- Unresponsive and unhelpful staff

Cons:

- Constant changes to our flight schedule- Unhelpful and unprofessional customer service- Dirty and smelly hotel rooms- Lack of communication from Level Travel- Unresponsive and unhelpful staff

Expert Opinion

We would not recommend Level Travel to anyone. Their lack of communication, unhelpful customer service, and dirty hotel rooms made our vacation a nightmare. We were left to deal with the problems on our own, and it was a stressful and frustrating experience.

FAQs

Q: What happened with your flight schedule?A: Our flight schedule was constantly changing, and we would receive new updates every day. We would call Level Travel to confirm, and they would tell us that the new flight time was correct. But when we arrived at the airport, we would find out that the flight time had changed again.

Q: What was the issue with the hotel room?A: The hotel room we were given was dirty and had a strong smell of sewage. We were told that the hotel was fully booked, but when we spoke to other tourists, we found out that they had been given rooms with the same issues.

Q: How did you try to contact Level Travel?A: We called and emailed Level Travel multiple times, but they were unresponsive and unhelpful. We were left to deal with the problems on our own.

Q: Did you get any compensation for the issues?A: No, we did not receive any compensation for the issues we faced. Level Travel was unresponsive and unhelpful, and we were left to deal with the problems on our own.

Q: Would you recommend Level Travel to anyone?A: No, we would not recommend Level Travel to anyone. Their lack of communication, unhelpful customer service, and dirty hotel rooms made our vacation a nightmare.

Metadata

meta_title: Avoid Level Travel at All Costs

meta_description: Our horrific experience with Level Travel, including constant changes to our flight schedule, dirty and smelly hotel rooms, and unhelpful customer service.

og_title: Avoid Level Travel at All Costs

og_description: Our horrific experience with Level Travel, including constant changes to our flight schedule, dirty and smelly hotel rooms, and unhelpful customer service.

slug: avoid-level-travel-at-all-costs

Featured FAQ

What happened with your flight schedule?Our flight schedule was constantly changing, and we would receive new updates every day. We would call Level Travel to confirm, and they would tell us that the new flight time was correct. But when we arrived at the airport, we would find out that the flight time had changed again.

What was the issue with the hotel room?The hotel room we were given was dirty and had a strong smell of sewage. We were told that the hotel was fully booked, but when we spoke to other tourists, we found out that they had been given rooms with the same issues.

How did you try to contact Level Travel?We called and emailed Level Travel multiple times, but they were unresponsive and unhelpful. We were left to deal with the problems on our own.

Did you get any compensation for the issues?No, we did not receive any compensation for the issues we faced. Level Travel was unresponsive and unhelpful, and we were left to deal with the problems on our own.

Would you recommend Level Travel to anyone?No, we would not recommend Level Travel to anyone. Their lack of communication, unhelpful customer service, and dirty hotel rooms made our vacation a nightmare.